Bonjour won't recognize printer

Question

Bonjour won't recognize printer

I'm using Airport Extreme with a Dell computer (Windoes 7). I have connected an HP printer to the Airport extreme base using a USB cable, but the printer doesn't show up on Bonjour. I have tried reinstalling Bonjour. Unplugging and plugging Aiport and the printer all to no avail.

BTW, the pinter used to work with my airport expreme. But I returned after a two-month vacation to find that it was no longer seen by the network. I want to use this printer wirelessly. That's the only reason I bought the airport extreme in the first place, but now it's out of warrenty, and I can't even get tech support without paying 1/3 the cost of the base.

Can anyone help me with this?

Posted on Jun 21, 2012 7:48 AM

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Answer 1

HACKINT0SH

Level 5

5,810 points

Jun 22, 2012 10:59 PM in response to Thomas Balazs

Did you actually run the Bonjour Printer Wizard?

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Answer 2

Jul 9, 2012 1:02 PM in response to HACKINT0SH

Yes, when I try to run the Bonjour wizard it just says "no Bonjour Printers are available" and the only button I can push is "cancel" ; next is grayed out.

BTW, my wife's computer is able to print to the HP printer using the wireless network and Bonjour. . . . .

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Answer 3

Nov 26, 2012 5:39 PM in response to Thomas Balazs

I just ran into the same problem you had...was using Bonjour Printer fine for years, and as of last week, it stopped working, and the wizard can't see either one of my two printers. I've tried removing and reinstalling Bonjour, but it didn't work. Did you ever figure out what went wrong? and find a solution? I need to be able to print from my laptop wireless, and my iMac is printing just fine on both printers. THought maybe you can help...THanks!

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Answer 4

Dec 9, 2012 12:30 PM in response to Cassielab

I think I ended up removing and reinstalling Airport alltogether, and now I've got my printer back. No problems since then.

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