Qatarbased
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Q: My iPhone is getting extremely HOT and losing battery charge by 50% in one hour.

My 1 week old iPhone 4 is getting extremely HOT and losing battery charge by 50% in one hour. Any solution?

iPhone 4, iOS 5.1.1

Posted on Jun 21, 2012 11:15 AM

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Qatarbased

Q: My iPhone is getting extremely HOT and losing battery charge by 50% in one hour.

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  • by nariyanichandan17,

    nariyanichandan17 nariyanichandan17 Jun 21, 2012 11:33 AM in response to Qatarbased
    Level 1 (0 points)
    Jun 21, 2012 11:33 AM in response to Qatarbased

    even i have the same problem , my phone is getting too hot and in an hour or so it will loose the battery life and will turn off ..

     

    i just had a word with the apple care they were like you can get the phone replaced from the country were you bought from, as such i bought this phone from Dubai and now they are like it cant be replaced in india..

     

    its really frustrating

  • by Qatarbased,

    Qatarbased Qatarbased Jun 21, 2012 12:33 PM in response to nariyanichandan17
    Level 1 (0 points)
    Jun 21, 2012 12:33 PM in response to nariyanichandan17

    My phone is from USA and I live in Qatar, however, they want me to return to USA to replace it. That's absurd!

  • by Bonesaw1962,

    Bonesaw1962 Bonesaw1962 Jun 21, 2012 1:05 PM in response to Qatarbased
    Level 4 (1,260 points)
    Jun 21, 2012 1:05 PM in response to Qatarbased

    Where you are sounds far hotter than anyplace I would like to be...in any case, here is some info on acceptable temperatures and other temperature related info..

     

    http://support.apple.com/kb/HT2101

     

    from this article...

     

    Operate iPhone, iPad, and iPod touch (4th generation) in a place where the temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might temporarily shorten battery life or cause the device to temporarily stop working properly.

    Store the device in a place where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.

     

    are you within this range? 

  • by nariyanichandan17,

    nariyanichandan17 nariyanichandan17 Jun 21, 2012 3:45 PM in response to Bonesaw1962
    Level 1 (0 points)
    Jun 21, 2012 3:45 PM in response to Bonesaw1962

    i just had a word with apple care they told me that india does not have any authoirised retail store thats the reason you cant replace or get the service in india but you can get your phone replaced or serviced from the country having apple authorised apple retail store like aus, canada ,usa china hong kong etc etc  .. :/

  • by nariyanichandan17,

    nariyanichandan17 nariyanichandan17 Jun 21, 2012 3:45 PM in response to Bonesaw1962
    Level 1 (0 points)
    Jun 21, 2012 3:45 PM in response to Bonesaw1962

    yes my phone is withing the temp rate you told me the max is 33c

  • by erick sixx,

    erick sixx erick sixx Dec 4, 2012 12:53 PM in response to Qatarbased
    Level 1 (0 points)
    Dec 4, 2012 12:53 PM in response to Qatarbased

    so whats the solution i live in Ecuador  and i dont have a recepit , what can i do, it is pretty important for me, since iwork with the District Atorney and i need my phone to be charged, its absurd that we have to put up with an answer like : ask another iphone were you bought it! wich is Las Vegas , help us please