1 Reply Latest reply: Jun 22, 2012 1:41 AM by Kenichi Watanabe
Special_Big_K Level 1 Level 1

My shuffle will no longer sync to my itunes. I get unknown error (-53). How can i fix?


iPod shuffle
  • Kenichi Watanabe Level 8 Level 8
    expertise.macosx
    Mac OS X

    I don't know what that error means, but if you have not already, shut down (power off) your computer.  Reset the iPod shuffle using this procedure

     

    http://support.apple.com/kb/HT1655

     

    Start up the computer with the iPod NOT connected.  Run iTunes.  Connect the iPod shuffle and try to sync it again.

     

    If there is still a problem with syncing, but the shuffle appears in the iTunes sidebar, I would next do a Restore (using iTunes) to erase the iPod and set it to default ("factory") settings.