i get unknown error (-53) when i try to sync, how do i fix?

Question

i get unknown error (-53) when i try to sync, how do i fix?

My shuffle will no longer sync to my itunes. I get unknown error (-53). How can i fix?

iPod shuffle

Posted on Jun 21, 2012 1:40 PM

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Answer 1

Jun 22, 2012 1:41 AM in response to Special_Big_K

I don't know what that error means, but if you have not already, shut down (power off) your computer. Reset the iPod shuffle using this procedure

http://support.apple.com/kb/HT1655

Start up the computer with the iPod NOT connected. Run iTunes. Connect the iPod shuffle and try to sync it again.

If there is still a problem with syncing, but the shuffle appears in the iTunes sidebar, I would next do a Restore (using iTunes) to erase the iPod and set it to default ("factory") settings.

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