Special_Big_K
Level 1 (0 points)

Q: i get unknown error (-53) when i try to sync, how do i fix?

My shuffle will no longer sync to my itunes. I get unknown error (-53). How can i fix?

iPod shuffle

Posted on Jun 21, 2012 1:40 PM

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Special_Big_K

Q: i get unknown error (-53) when i try to sync, how do i fix?

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jun 22, 2012 1:41 AM in response to Special_Big_K
    Level 8 (40,269 points)
    Mac OS X
    Jun 22, 2012 1:41 AM in response to Special_Big_K

    I don't know what that error means, but if you have not already, shut down (power off) your computer.  Reset the iPod shuffle using this procedure

     

    http://support.apple.com/kb/HT1655

     

    Start up the computer with the iPod NOT connected.  Run iTunes.  Connect the iPod shuffle and try to sync it again.

     

    If there is still a problem with syncing, but the shuffle appears in the iTunes sidebar, I would next do a Restore (using iTunes) to erase the iPod and set it to default ("factory") settings.