1 computer, 2 users each with own apple IDs - iCloud problems with iTunes

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1 computer, 2 users each with own apple IDs - iCloud problems with iTunes

We've both paid for iCloud/iTunes Match with our respective IDs, but only one of us can actually use the service at a time on our shared computer, and then the other is locked out for 90 days. When I login the the machine with my login, my iTunes is linked to my apple ID, but I can't use iTunes Match anymore because my husband authorized the computer to his Apple ID/iTunes Match account.

Is there a way around this so my husband and I can each use iTunes match, since we both paid for a year of service? Anyone know how I can get Apple to just cancel my service for the remainder of the service period and refund this amount since I can't actually use the service?

iTunes & iCloud issues

Posted on Jun 21, 2012 6:56 PM

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Answer 1

JenCapps

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Jul 18, 2013 3:33 PM in response to JdubWA

I spent nearly 2 hours on the phone with 3 Apple representatives trying to figure out how my husband and I could both use our new computer (MacBook Pro) to manage both of our iTunes accounts. Like you, we both have separate apple ids / accounts. I began by establishing my Match account, and it worked wonderfully! I then tried to do the same for my husband's account. This is what I found out: according to Apple reps., Match can only be used by one apple account user on the one computer. This seems CRAZY to me! My husband and I do not both need our own computers; he rarely uses a home computer. I understand that Apple is trying to prevent the stealing of music, but we are not stealing anything. I simply want my husband to be able to enjoy the benefits of Match. This forum suggests using "Home Sharing," but it seems to me from what I've read, "Home Sharing" only works with the same Apple id as well, so that doesn't help me any either. It has been a time consuming and frustrating situation. Any suggestions from anyone???

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