baluet
Level 1 (0 points)

Q: When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen?

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen? How do i get past it?

iPod shuffle

Posted on Jun 21, 2012 7:28 PM

Close
baluet

Q: When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  ... more

  • All replies
  • Helpful answers

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jun 22, 2012 1:36 AM in response to baluet
    Level 8 (40,207 points)
    Mac OS X
    Jun 22, 2012 1:36 AM in response to baluet

    I seem to recall that this may be cause by overloading the USB bus (lack of power to go around).  Shut down your computer.  Reset the iPod shuffle using this procedure.

     

    http://support.apple.com/kb/HT1655

     

    Disconnect ALL peripheral USB devices, including keyboard and mouse.  Power up the computer.  If you need your mouse, connect it and launch iTunes.  Connect the iPod shuffle to a direct USB port and try the sync again.  See if there is any difference.