Cannot open jpg files in Preview? Error message "may be damaged or use a file format that preview does not recognize".

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Cannot open jpg files in Preview? Error message "may be damaged or use a file format that preview does not recognize".

For some reason I cannot open jpg files from a co-worker who previosuly sent files without any problems. I just bought a MacBook Air with OS X Lion & Preview won't open the files. She sent the same files to another co-worker who opened without any issues? Help! Anyone have any suggestions after having the same or similar problem?

MacBook Air, Mac OS X (10.7.4)

Posted on Jun 21, 2012 9:12 PM

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Answer 1

muttmutter Author

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Jun 22, 2012 10:44 AM in response to muttmutter

Disk Utility was run to repair permissions & I am going to try the files without sending through email to see if somehow they were corrupted when sent to me, but not to the other co-worker? Any other suggestions will be greatly appreciated. I really like Preview, but I can use other software if needed. Thanks!

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Answer 2

Jun 5, 2013 2:55 PM in response to muttmutter

Same exact problem here.

iPhoto and Safari also can not open most JPGs.

Google's Picasa can view them, but has other issues.

Any solution to this problem yet?

Thanks!

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