My MacBook Pro is unable to locate HP Photosmart Premium eAll-in-One on the network... Wirelss printing cannot work. Please help!!!
MacBook Pro, Mac OS X (10.7.4)
Is this a new printer? Has it worked before (if it's not new)? What's the model number?
Clinton
How is it connected on the network? Have you read the HP manual? Do you have the latest drivers? Have you set up the printer from Print & Scan? More information about the printer, your set up, what you have done may help.
Thanks for your reply. This is a new printer which HP delivered today as a third replacement!
Model no. is C310a.
Driver software downloaded yesterday from HP website.
Wireless Network Test Report shows no problem found.
Diagnostics Summary as follows:-
Wireless on - PASS
Wireless working - PASS
Network name (SSD) found - PASS
Security - PASS
Printer settings consistent with wireless router settings - PASS
No filtering - PASS
Connected - PASS
Signal quality - Good
Is the problem with Mac or HP?
6700
Is that a question?
It is an answer. It is the model number.
My questions again:
"How is it connected on the network? Have you read the HP manual? Do you have the latest drivers? Have you set up the printer from Print & Scan? More information about the printer, your set up, what you have done may help."
I Have the same problem with my HP 4615, the communications between the IMac and the printer its not working
please help
mac unable to locate hp printer on network
