Previous 1 7 8 9 10 11 Next 159 Replies Latest reply: Aug 22, 2014 5:55 PM by Aljon29 Go to original post
  • Mini-Mac Level 3 Level 3

    HERE'S THE OFFICIAL FIX (mine)

     

    Go to below on your iPad:

     

    1.  Settings

    2.  iTunes & Apps Store

    3.  Click on Apple ID

    4.  Click on "View Apple ID"

    5.  Enter ALL approate information

    6.  Done

     

    Open Apps Store app and click on Purchased.  Just make sure your connected to WiFi

  • chooch440 Level 1 Level 1

    I am glad it worked out for you, but it didn't work on my iPad.

    Although Apple says you don't have to enter the password for every download or update, I do.

    This is extremely frustrating.

  • Mini-Mac Level 3 Level 3

    Did you enter your credit card information?

  • chooch440 Level 1 Level 1

    Yes, I did enter all the information.

    I am going to try again using a different card.

    I appreciate your asking.

  • Jeepster67 Level 1 Level 1

    Same problem, been going on for a while. I thought they would have fixed it by now. iPad 2 running 6.0.1 page just loads forever. I can however get to them on my iPod g3 running 5.1.1. Hope it gets fixed, rather inconvenient.

  • insainlewey Level 1 Level 1

    Me too ! How can they let this happen!

  • Cernus Level 1 Level 1

    Hello,

    I do have the same problem. I followed all the steps I found on this thread but unfortunately it did not work for me. The strange thing is I have the problem only with my iOS 6.0.1 or 6.0.2 devices (iPad or iPhones) The ones with iOS 5.1.1 are working fine (I can see the purchased tab and it displays the previously purchased apps).

    As nothing worked for me I contacted Apple's support and wait for a reply.

    I am now suspicious with iOS 6.0... Bug? Unless my Apple profile is not iOS 6.0 ready yet :)

    Will let you know.

    Cheers,

    PO

  • Ori sher Level 1 Level 1

    I can confirm this is an ios6 issue.

    I have 12 devices, all that are on 511 work fine, anything with 6 and up will not populate the purchased tab.

    Apple, wake up.

  • Kilgore-Trout Level 7 Level 7
    expertise.ipad
    iPad

    They are awake. Both my iPad and iPhone on iOS 6 show purchased apps just fine.

  • Jeepster67 Level 1 Level 1

    Odd everyone else that tries to go to the purchased tab just gets a loading screen. When I search for an app that I own and look at it it shows "Install" instead of the price. (unless it got removed and re-added as a new app, another discussion) So in that way I can usually find what I'm looking for but the purchased section was handy also.

  • Kilgore-Trout Level 7 Level 7
    expertise.ipad
    iPad

    "Everyone else" no. A few (a very small minority) seem to be having an issue, the majority of users are not. A couple things you might try:

    • Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
    • In the Settings app under iTunes & App stores, Log out and log back in.
    • Down load a free app (one not previously purchased)
    • Wait it out a while.
  • Jeepster67 Level 1 Level 1

    Tried all of the above, as well as several of the other "fixes" offered here. It simply doesn't work.

  • Jeepster67 Level 1 Level 1

    Btw. Got a touch5g 6.0.1 for Christmas and out of the box it won't do it either.

  • Kilgore-Trout Level 7 Level 7
    expertise.ipad
    iPad

    The issue very likely has less to do with the device and more to do to with glitches in the last itunes server updates (and I suspect specific data/account clusters. Just guessing, since I have no particular insight into how Apple structures its account data and server farms).

     

    Quite a few folks experiencing this saw it go away pretty much "on it own" when it first started, hence my recommendation to wait it out.

     

    You could also, if you haven't already, send feedback to Apple here: http://www.apple.com/feedback/

     

    As well as contact Apple support, since you are dealing with a brand new device.

  • Cernus Level 1 Level 1

    Hello,

    I got a reply from Apple's Support saying they are currently working on my problem and they will contact me when it will be solved.

    I just hope it will be solved soon :)

    Cheers,

    PO