My iphone is frozen, won't go to black screen and doesn't respond to any buttons... I attempted to power it down and it won't. Any ideas? Help appreciated :-) Thanks.

Question

My iphone is frozen, won't go to black screen and doesn't respond to any buttons... I attempted to power it down and it won't. Any ideas? Help appreciated :-) Thanks.

My iphone is frozen, won't go to black scree and doesn't respond to any button pushing. Attempted to power it off but it doesn't respond to that either. Any help is appreciated. Thanks.

iPhone 3GS, iOS 5.1.1

Posted on Jun 22, 2012 8:13 AM

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Answer 1

Jun 22, 2012 9:21 AM in response to HannahsHeart121

Hanna, have you tried this stuff?:

http://support.apple.com/kb/TS3281

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Answer 2

brad805

Level 5

7,397 points

Jun 22, 2012 11:36 AM in response to HannahsHeart121

Reset, hold both Home and Power buttons until the iPhone begins to start. This usually takes about 10 seconds of holding both buttons. If this does not work, connect iPhone to Wall Charger and Reset again. This can often take about 20 seconds of holding both buttons while on charger.

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