An iphone that has an international Warranty is not covered in India.....the problem is apple doesnt do anything to solve this problem...and if a person has a hardware problem his handset would not be replaced even if it holds an international warranty??

I am having an iphone 4s which was purchased outside india and holds an International warranty...

Recently on visiting to the service centre i learned that my handset cannot be replaced in india even if it has an international warranty....

i m stuck with the warranty thing ....

and i am helpless because apple does not support its coverage in india for IPHONES even if the handset has an iternational warranty...

What is apple doing to solve this problem?????

iPhone 4S, iOS 5.1.1

Posted on Jun 22, 2012 9:28 AM

Reply
61 replies

Jun 22, 2012 1:45 PM in response to rohitdaga123

Go to:


http://www.apple.com/in/legal/warranty/


Follow the links by region and country to:


http://www.apple.com/legal/warranty/products/iphone-english.html (this is the one for India)


where it says:


"IMPORTANT RESTRICTION

Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product."


Read, as is usual with such legal documents, "may" as "will".

Sep 1, 2012 6:41 PM in response to Abids21

Not sure what you are going on about.


The iphone warranty has NEVER been international. Never.


It is NOT international at all.


The warranty is ONLY good in the original country of purchase.


Very sorry you have been misinformed or that you misunderstood, but there is NO internatioanal warranty on the iphone.


The link you provide is NOT specific to the iphone at all.


"

IMPORTANT RESTRICTION

Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product."


http://www.apple.com/legal/warranty/products/iphone-english-a.html

Sep 17, 2012 1:28 PM in response to rohitdaga123

hi,

my problem is a wee bit different .

I bought an Iphone 4S from india,mumbai to be specific & after 2 months all of a sudden my phone has a wifi hardware issue !!! When i went to the apple authorized service center they refused to help me out at all saying that my phone's serial number was that of Hong Kong's so they won't service it & told me to call the toll free customer care . The customer care guys asked for my IMEI & said that the phone was bought in India & not Hong Kong & they have no idea why the service center declined & that my phone would be replaced but the service center still refuses to help me out .....what am i supposed to do ???

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An iphone that has an international Warranty is not covered in India.....the problem is apple doesnt do anything to solve this problem...and if a person has a hardware problem his handset would not be replaced even if it holds an international warranty??

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