You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MBP retina won't recognize Lexar USB 3.0 reader. Any ideas why?

USB ports mount regular USB devices on MBP Retina but will not recognize cards/reader. Card reder is a Lexar Professional USB 3.0 Dual Slot Reader Reader. Any idea why it is not recognized?

thanks

Posted on Jun 22, 2012 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2012 10:08 PM

There are reported problems with the USB 3 ports on the new MacBook Pros. Some do not work with USB 3 devices at all, some work with only USB 2 speeds. I imagine that a firmware update will be necessary to fix the problem.


Sorry,


Clinton

34 replies

Nov 16, 2012 7:13 AM in response to josh.becker

I just posted this "user report" separately. It might address the issue, if you still have the problem, and like me you tried everything else. Good luck.


***


A user report: fixing an intermittent problem with files on CF cards failing to import, via a Lexar card reader.


I recently encountered a problem: raw files failing to import to Aperture from a Lexar CF card, via the Lexar USB 3.0 card reader, attached to my MacBook Pro retina.


Long story short: the following sequence fixed the problem.


1. Unplug card reader from MBP.


2. Insert CF card completely in card reader.


3. Plug card reader in MBP.


Lexar customer support recommended this sequence to me, when I called them for help. The very helpful person I spoke with said that Lexar has received reports of the problem with some Macs (and some Windows), but Lexar does not know the reason for the failure to import. The remedy works.

MBP retina won't recognize Lexar USB 3.0 reader. Any ideas why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.