1 Reply Latest reply: Jun 24, 2012 8:00 AM by Allan Jones
-g Level 4 Level 4 (3,205 points)

add me to the list Powerbook G4 - serial number W8510######

 

just discovered the widely-known defect on this $3000 laptop, Apple Care long expired

 

haven't seen anything this disappointing this since my $3000 G5 tower coolant leaked coolant all over my logic board and ruined that machine

 

of course 800-my-apple no longer wants to talk about this issue either (they did just proposition me for a $49 charge to discuss it, tho)

  • Allan Jones Level 7 Level 7 (32,075 points)

    Apple Customer Relations 1-800-767-2775 is a higher level of appeal. You probably have to be in North America to use this line.

     

    However, as the extension program that covered this failure expired so long ago, I doubt there will be much relief gained from that contact either.