13 Replies Latest reply: Nov 3, 2012 4:21 AM by RobTheVigilante
jennifenelmes Level 1 Level 1

Just bought a Samsung Galaxy S3 but am truly unable to get my iMac to 'see' the phone when connected via USB.  Does anyone have any idea what I'm meant to do?


I'd really like to sync itunes to the phone.  I've tried using the app Easy Phone Sync but no joy with that either.



  • Allan Jones Level 7 Level 7

    What model iMac? What Mac OS version? Both can be found by doing "About this Mac" from your Apple menu and posting what the resulting window says for "Processor" and Mac OS X version. Looks like:



  • jennifenelmes Level 1 Level 1

    Version: 10.7.2

    Processor: 2.5 GHz Intel Core i5



  • jennifenelmes Level 1 Level 1

    OK, this is now resolved.  For anyone wondering how to sync a Samsung Galaxy S3 with itunes follow the directions below;


    Download Easy Phone Sync on your phone

    Download Easy Phone Sync on your Mac from Easyphonesync.com

    Follow directions on-screen


    This works for most people.  If, like me, you encounter problems then go to

    Easyphonesync.com/blog/files/s3_mac.html and follow instructions on screen.


    Hope this helps

  • sfwpac Level 1 Level 1

    I just tried to download easy phone sync on my MBP and on my samsung galaxy s3. But in the "PLAY" store, it gives me an error the android app is not available/not compatible with my SGS3.  HELP!

  • jennifenelmes Level 1 Level 1

    I don't know why it's not available for you to download. Why not e-mail for help on the easyphonesync.com website. They're quick to respond and pretty helpful.



  • hlozo Level 1 Level 1



    have the same problem on 10.8


    i am able to use the sync via kies but i'd like to connect it as a storage devide. this goes with no problem on xp or ubuntu (even under parallels on the same imac that does not want to connecct it natively).


    can see this in dmesg


    USBF:155741.588[0xffffff80186c3e00] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 3 of Hub at 0xfd100000)


    any ideas?


    i found several answers on android forums but they are all connected with rooting the phone. thanx

  • RobTheVigilante Level 1 Level 1

    Hi Jen


    I've been reading the Iphone 5 versus Samsung S3, and I'm non the wiser!


    Would you mind telling me how you get on with your S3 please?  I've an IMAC too.


    Kind regards.



  • jennifenelmes Level 1 Level 1

    Honestly....I really like the Samsung. Can't compare it with the iPhone 5 as the last iPhone I used was the 4, but preferred the Samsung to the 4. But, hate the connectivity between the Samsung and the iMac. If you want an easy life go for the iPhone.

  • RobTheVigilante Level 1 Level 1

    Ahh thanks Jen.


    Your reply has made my decision much easier.



  • sfwpac Level 1 Level 1

    I agree it is simpler to sync the iPhone's with the IOS software, but I really prefer the Galaxy S3 over the iPhone.  I have a couple of different programs that sync.  You cannot sync the apple calendar easily.  It's a personal preference.

  • RobTheVigilante Level 1 Level 1

    I think my main 'decider' is the fact I have an IMAC, and so I'd go for the phone that seems easier to sync etc.....but the S3 does have nice reviews!......looks like to be the 5 tho :-)

  • sfwpac Level 1 Level 1

      I have to have 2 service providers to make sure I have coverage everywhere possible.  I have a S3 on Verizon and went to go get my 2nd phone at ATT, it was the day before the iPhone 5 came out.  I was tempted, don't get me wrong.  I have had an iPhone in the past.  But for me, I'm tech savvy, rely on my devices so much given the amount of travel that I do and the amount of info that I need to have with me on a  regular basis, both nationally and internationally, and went for the Red GS3 on ATT.  It was close, but the removable memory, able to have 80gb of memory with 16 built in and a 64gb card on ATT/96gb on the Verizon model with 32g built in and a 64gb card vs 64gb max on the I5, great camera on both, and running andoid system (which i really prefer over iOS on my phone, and I have an iMac, iPad2 x3, and a MBP13", so usually and apple girl).  Otherwise, spec wise, it's fairly a draw.  Yes, people copy, and lawsuits are everywhere, including against the I5 by HTC for the 4g guts, its a personal preference.

    Since my initial issues with syncing I have had no problems since on either phone once I had the settings right to sync.  Good Luck! 

  • RobTheVigilante Level 1 Level 1

    I still have the IPhone 4, as for now I've not been drawn to the 4S or the 5......


    I may head into a phone store to check the S3.....  :-)