Cancel itunes account and stop billing credit card

I want to cancel my itunes account. They keep charging my credit card. I tried deleting my credit card information and it wouldn't delete it unless I put in another one. So i seem to be trapped paying these people over and over. I can't download any free apps without a credit card number. The card number is in for that not for the itunes, my grandaughter got for free trial.

iPod classic

Posted on Jun 22, 2012 1:50 PM

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3 replies

Jun 22, 2012 2:00 PM in response to rosecorn58

If you're getting a repetitive billing, then someone most likely signed up for a subscription to something. You can stop the subscription by following these instructions:


http://support.apple.com/kb/HT4098


The other possibility is that someone who downloaded an app through your iTunes Store account is making in-app purchases. Many apps, particularly games, are free for the base app but charge for additional features such as additional levels, game features, etc. You can confirm this by looking at the receipts for the purchases or in your purchase history and see what's being charged. If you change the password to your iTunes Store account, that should cut off such purchases.


Regards.

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Cancel itunes account and stop billing credit card

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