Q: security question problem

You are welcome!

just had mail from John in itunes support.......goodness how quick was that!!......he said he could see my problem and gave me instructions about another email address and how it needed to be verified etc.......tried that but it still wouldnt let me do the dreaded, pesky flipping 3rd question!!......sooooo frustrating......anyway Im getting very friendly with people at Apple and will probably be invited to their Christmas do at this rate

well they sent me email to ... but no help at all. (told me to change  the questions in my account )i even open a new apple id ( same **** ;-(((( wrrrr

oh janka its so frustrating......I feel like screaming........or opening a bottle of wine......yeh that night be best!......this John told me to follow the instuctions on the email to verify the account but there wasnt anything to verify!!.....told him other people were having same prob so its obviously gremlins at work somewhere

Report back to Apple then and even quote this thread link https://discussions.apple.com/message/18727572?ac_cid=tw123456#18727572

Alan.........I need to lie down in a darkened room.........my head is spinning and my fingers ache.....Im seriously beginning to ask myself if my old "brick" wasnt really that bad after all.....this new phone (nicknamed Siri Cruise) is feeling like high maintanance to me.......if it starts needing middle of the night attention the flippin things going back.....

This is a joke. It's been 24 hours and no response. I can't find this page with 3 security questions anywhere to try and complete it away from my iPad.

If any of you are disparate for an app then you can download the app on your iTunes on pc and then install it from the purchased section on iPad... This is only a temp fix.

I can't believe apple haven't sorted this out yet. Very disappointed

Just take a little time out! Apparently there isa problem with the server. Try again after a couple of hours.

ok good advice and will do........thanks Alan

Same issue-glad it's not just me!!

yes Penny....there is a strange kind of comfort in knowing its not just your phone with the problem isnt there?!!

Maybe I am just rude but when you pay 500 pounds for some hardware you've never trusted I expect a quicker and better response . I don't care about the fact it is being looked into... I want answers ... And compensation... over 24 hours later and the same problem. Exists... Not good enough

Apple. Sort it out ASAP otherwise I will smash this lovely peice of glass that I'm sure is marvellous.... Maybe...

snaba has a temp solution there! i downloaded one thing through itunes and i had to choose the 3 security q's. the 3rd q didnt freeze! and thnen i downloaded another app a little while later with no trouble

Neonerve, most likely you will have to wait until Monday for a response. Apple's Support personnel are in the US and not available on weekends.

Be sure to check your junk mail or spam folders for the response too.

HI I received my I phone yesterday and have the same issue can not download apps as the third security question does not work , very annoying.