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e mail help

When I look for my mail, I can see the preview lines but when I tap on the messages, the message area is blank. In other words, I can see the preview but I can't open my e-mails themselves. Any idea why?

iPad, iOS 5.1.1

Posted on Jun 22, 2012 4:43 PM

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3 replies

Jun 22, 2012 5:44 PM in response to slconner

I've had this happen to me too. The solution I use is to quit Mail like this--


Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally.


The app is question of course is Mail.

e mail help

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