Previous 1 13 14 15 16 17 Next 425 Replies Latest reply: May 15, 2015 8:16 PM by SalmonSushi Go to original post Branched to a new discussion.
  • davidfrommineola Level 1 Level 1

    Angry! Spent thousands on the account and I am 100 percent sure I'm answering my questions right, yet they wont woke. I need to reset them!

  • Mike . Level 1 Level 1

    Just go and call apple! Eyre rally nice, and it takes like 10 min max. This is starting to spam my inbox...

  • Mike . Level 1 Level 1

    They're really* autocorrect :P

  • Cheryl Little Horse Level 1 Level 1

    What the h*e double hockey sticks is autocorrect?

  • Abbie1301 Level 1 Level 1

    I agree, there losing out on custom because so many people can't purchase anything, you'd think they would sort it out for the money people want to spend.

  • rakebhar99 Level 1 Level 1

    I don't know whether it's a glitch or bug in itunes (PC) , but it's a fix definitely.


    Follow :


    1) Download a free app from app store. It will ask for password, give it.


    2) That app will start downloading.


    3) Now within a short span of time, download the desired (paid) app, and it wont ask any password or security questions.


    4) Done !

  • JessiMarie20 Level 1 Level 1

    Ya so I can't down-load any thing this is messed up because I have 65$ I. My account and I can't use it this I great

  • gerrieaustin Level 1 Level 1

    i wanted to change my security questions because it had been over 1 1/2 - 2 years and have forgotten the answers. (The reason i am in this mess is because I had set the "3g" question by mistake last week. when my ipad was working, Setting it on, meant you also had to have a working puk code also).


    Because I couldnt remember the puk code, it took two times of wrong submissions b4 my ipad was locked for good.


    Getting a new sim card from the ATT store, I was trying to update the ios on my ipad2 by starting to answering those ridiculous security questions on itunes, to log back onto my ipad also.


    My itunes userid/pwd works for me, without fail. It was only when I tried to copy the ipad sw back on to my ipad, when it went into a "secondary" login process, through my laptop, b4 it started asking my those securty questions. Here it only ask me three times b4 that locks up on me for an 8 hour period. (This has happened to me, now, two times).


    I am now submitting an email to the itunes support desk requesting them to reset my security questions and also, my birthdate be corrected as well, which apparently is wrong too.


    WHY DOES IT HAVE TO TAKE ALL OF THIS TIME TO FIX THESE PROBLEMS? ESPECIALLY WHEN I HAVE TO ANSWER SOME ABSURD SECURITY QUESTIONS SET BY A ITUNES PERSONNEL INSTEAD OF BY ME??? it makes a joke out these questions. If you choose the questions yourself, isnt isnt it as secure enough as if they (apple) set the questions instead?


  • Cheryl Little Horse Level 1 Level 1

    I wondered where those questions came from.  Mine was about my favorite car and I haven't had a car in 30 years.  I live in New York City.  How can you answer a security question to which there is no answer.  This is really dumb. I lost access to my mail for 24 hours due to too many incorrect quesses about non-existent facts.  Is  When I called supported they treated me like I was the idiot. 

  • carl wolf Level 6 Level 6

    "I live in New York City...When I called supported they treated me like I was the idiot."


    It does not matter if the answers have any correlation to the questions.  For example, if you are asked "what was your favorite car", you can answer with "your wife's name" - "Barbara".  Or, perhaps, your "handedness" - "Right".  Clever, witty, and the ability to deal with ambiguity.

  • mydreams Level 1 Level 1

    Dear Apple,


    I forgot the itune sequrity quistions and now i need the answers to countenu purchesing from apple store.


    Your quick response is high apprichiated.



  • Mike . Level 1 Level 1

    Apple doesn't actually look on these forums, so just go ahead and call them like I said, this is becoming spam to me...

  • Seriff Level 1 Level 1

    What do you mean "this is becoming spam to me"?  It already is.  People, please read the whole thread before asking the same question that has been asked one million times before. There are a myriad of answers in this tread and one of them will help you.

  • colakibrahim Level 1 Level 1

    problem solved.

    it is easy to get any thing on the phone

    after yo redeemed on the itunes in your computer

    use your ipad/ipod/iphone something and go itunes or app store

    click any program or music and type your password then it ll be download in a few minutes...

    dont forget if you are making download in your itunes you have to know security questions...

  • Torchic51423 Level 1 Level 1

    You need to buy a free song, then you can use your itunes account

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