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How do I reset my security questions?

Can someone explain step by step to me how to reset my security questions? I am trying to download some music videos to my ipod. Sadly I need to answer my security questions. O: Please Help A.S.A.P !

In advance "THANK YOU" so much! (: 😝


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Posted on Jun 22, 2012 8:36 PM

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Posted on Jun 22, 2012 8:40 PM

1) go to your internet, enter web page appleid.apple.com

2) Choose 'Manage your account'

3) Enter apple ID and Password

4) Choose password and security on the left of the screen

6) Change the security question

7) Save Change Button

426 replies

Aug 7, 2012 3:47 AM in response to dhaterz11

This is just unbelievable! I can't purchase anything because of me forgetting my security answers! I've tried everything to change them online cuz I can't schedule any call with apple support! I live in Kuwait and I have a Kuwaiti number and when I TYPE IT IN I SAYS THAT IT'S INVALID!! NOW WHAT TO DO?!! I just redeemed my I'd with 100$.. This is just unbelievable apple.. I can't believe that I should schedule a call to solve this silly problem!!

Aug 10, 2012 10:25 PM in response to dhaterz11

Megan112 instructions work ONLY if Apple Support has previously reset the security questions. I contacted apple support via email. Took two days for them to respond. Then answered some account info via email. Next day was able to reset. Calling directly did not work for me. The number I used said office was closed. It was late Saturday when I called. I did not try the iPad support number which is the device I have. Maybe a better phone number will yield better results. Bottom line, email support works but takes four days to get closure.

How do I reset my security questions?

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