HT203512: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting
cherijo
Level 1 (0 points)

Q: I have changed my apple password but when I try to change it in iCloud it keeps going back to the old password and I cannot down load apps? Help please.

Does anyone know how to correct this?

iPad, iOS 5.1.1

Posted on Jun 23, 2012 8:34 AM

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cherijo

Q: I have changed my apple password but when I try to change it in iCloud it keeps going back to the old password and I cannot down l ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 23, 2012 8:58 AM in response to cherijo
    Level 10 (104,521 points)
    Apple TV
    Jun 23, 2012 8:58 AM in response to cherijo

    Welcome to the Apple Community.

     

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

     

    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

  • by jacky289,

    jacky289 jacky289 Oct 11, 2013 6:17 AM in response to Winston Churchill
    Level 1 (0 points)
    Oct 11, 2013 6:17 AM in response to Winston Churchill

    This has happened to me but when I try to delete the account, it asks for my password under my old ID and will not accept the new password???

  • by jacky289,

    jacky289 jacky289 Oct 11, 2013 6:51 AM in response to Winston Churchill
    Level 1 (0 points)
    Oct 11, 2013 6:51 AM in response to Winston Churchill

    I have tried this but when I try to delete the account, it asks for my password under my old ID and will not accept the new password??? Or ithe old one!