When trying to download apps onto my ipod touch, 4th Gen it displays an "Improve Apple ID Security" message and asks me to choose 3 security questions. It only allows me to choose 2 of the questions, and fails to respond when I click the 3rd question. As a result I am unable to download anything from the App Store! 😠 Any assistance gratefully appreciated.
iPod touch, iOS 5.1.1
Other users have reported this same problem today and yesterday. I have not heard of a solution.
There would appear to be a problem at Apple's end. Hopefully, they will get it straightened out soon. Meanwhile, be patient. Since these are user forums we have no idea what's happening nor when it will be fixed.
I have the same problem with iPhone4S 😟 In morning everything was good and after lunch I can't download anything 😠
i have same things 😟
Me too... I just got my Iphone 4S this evening and although I managed to download a couple of apps I can´t do it anymore because of the security questions
Me too... I just got my Iphone 4S this evening and although I managed to download a couple of apps I can´t do it anymore because of the security questions
Ye have the same problem, very annoying.
I'm having the same problem if someone fixes this problem please email me.. adeeb_786_rehman@hotmail.com
I had the exact same problem. Got my new 4s only yesterday and had to set up an ID through the Apple site. After a couple of APPs it is asking it again and I cant complete it. Still not working
I have the same thing. I have set a security question already on my apple ID but if I try to download a new app to my iPhone 3GS it insists on these 3 questions, but I cannot select the third question (just stays blue) so it does not work. I had an online chat with Apple last night and they said they had other complaints but they could not assist properly - they just said try using a computer!
Apple do not seem to be actually doing anything about it though, and I cannot find anyone to actually help which is so frustrating! I can download apps with my Ipad but not iPhone where I need it. The AppleID help pages just go over the basics and do not even have a contact link for more detailled help with this issue. Hopefully then learn about the problem and resolve it soon. I have been waiting for other problems to be resolved with an app (Good for enterprise) since Thursday and now this.
Try logging in to your Apple ID from this web site : https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
(Try it from the desktop browser)
After you log in you can now access the Apple ID and add the security questions.
Should solve the problem! 🙂
I tried resetting online but did not work (yes i could reset online with PC, but did not fix iPhone issue)
However it is now oK on my iPhone so they seem to have fixed it in last couple of hours.
I have a problem like it😟 It won't let me download things because an error happens... always.
Nobody know the answer yet bout this issue.?i also need help about this.. ;(
Just came across the same thing on my iPhone, and the question selection was horrible!! If you're going to do something like that at least give us the chance to make our own quesitons. Most of the questions they gave I had no answers too and they weren't willing to take my additional email address either. This had to be the stupidest thing I've come across yet.
Forced Apple ID Security Questions - Choice of 3
