niknac90

Q: My imac is making low beeping noises when I turn it on and wont go past a grey screen; whats wrong?

When I turn on my computer it goes strait to a grey screen with the apple and starts a low beeping. The beeping does not stop so I rebooted it several times and everytime it turns back on, it starts to beep again.

What could be the problem?

iMac

Posted on Jun 23, 2012 8:38 PM

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Q: My imac is making low beeping noises when I turn it on and wont go past a grey screen; whats wrong?

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  • Helpful answers

  • by John Galt,

    John Galt John Galt Jun 23, 2012 8:42 PM in response to niknac90
    Level 9 (50,389 points)
    Mac OS X
    Jun 23, 2012 8:42 PM in response to niknac90

    iMacs use the tones to indicate a hardware problem - it could be firmware or memory. The pattern of the tones is important - how many between pauses. Can you describe that?

  • by dsimagry,

    dsimagry dsimagry Jun 23, 2012 8:43 PM in response to niknac90
    Level 4 (1,275 points)
    Jun 23, 2012 8:43 PM in response to niknac90

    Have you installed or removed RAM/Memory recently?

  • by niknac90,

    niknac90 niknac90 Jun 23, 2012 8:49 PM in response to John Galt
    Level 1 (0 points)
    Jun 23, 2012 8:49 PM in response to John Galt

    The beep is low and beeps three times before a slight pause. The computer turns on and makes the start up sound but then goes straight to beeping.

  • by niknac90,

    niknac90 niknac90 Jun 23, 2012 8:49 PM in response to dsimagry
    Level 1 (0 points)
    Jun 23, 2012 8:49 PM in response to dsimagry

    I have not removed the RAM/memory; could that be a problem?

  • by John Galt,Solvedanswer

    John Galt John Galt Jun 23, 2012 8:55 PM in response to niknac90
    Level 9 (50,389 points)
    Mac OS X
    Jun 23, 2012 8:55 PM in response to niknac90

    Its memory has failed an integrity check and probably needs to be replaced.

     

    Memory is user-replaceable, and most reputable manufacturers have a lifetime guarantee. If it's the original Mac's memory, and no longer eligible for AppleCare, you might have to pay to replace it but memory is not terribly expensive.

     

    Read here to determine how to replace it:

     

    iMac (Late 2009) and later: Installing or replacing memory

     

    Before giving up on it try removing and re-seating the modules.

     

    Buy memory from OWC / MacSales or Crucial.

  • by dsimagry,

    dsimagry dsimagry Jun 23, 2012 8:55 PM in response to niknac90
    Level 4 (1,275 points)
    Jun 23, 2012 8:55 PM in response to niknac90

    Intel-based Macs: Resetting the System Management Controller (SMC)

     

    Note: It is possible that the SMC could encounter an issue that may cause  unusual system behavior typically related to the symptoms described  below.  In some cases, resetting the SMC may be the only correct method  to resolve the issue, however, an SMC reset should only be attempted  after all other standard troubleshooting has been performed.

    Before Resetting the SMC

    Try each of the following steps in this order before you reset the SMC.  Test the issue after completing each troubleshooting step to determine if the issue still occurs.

    1. Press Command + Option + Escape to force quit any application that is not responding.
    2. Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep.  Wake the computer after it has gone to sleep.
    3. Restart your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    4. Shut down your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.

    If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications.

    For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try:

    1. Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds.
    2. Shutdown the Mac.  Physically remove and re-insert the battery (if it's removable) and startup the Mac.

    If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary.

    After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary:

    Fans
    The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated.

    Lights
    The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature).
    The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL).
    Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries).
    The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature.

    Power
    The computer doesn't respond to the power button when pressed.
    A portable Mac doesn't appear to respond properly when you close or open the lid.
    The computer sleeps or shuts down unexpectedly.
    The battery does not appear to be charging properly.
    The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

    System Performance
    The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization.

    Video
    A computer that supports target display mode does not switch into or out of target display mode as expected.
    A computer that supports target display mode switches into or out of target display mode at unexpected times.