Hi,
We're fellow users here. We don't get to edit the support documents but hopefully we can help decipher them.
There are two main components to any iTunes Library. A database that records which media files have been added to the library, where they are stored, their properties etc. and the media files themselves. The database file is usually called iTunes Library.itl and is usually stored in the folder <User's Music>/iTunes. If the database was initially created with an older build of iTunes on a Mac it might be called iTunes Library without the .itl extension.
Each time iTunes is upgraded the the existing database file is moved into a folder called Previous iTunes Libraries, renamed with the date, and then used to build a new database file that takes account of any changes in the internal structure that have been introduced with the new version. If something goes wrong at this point iTunes may start with an empty or incomplete version of your library. In this scenario the media files will remain in the media folder, even though they are not listed in the library. Presumably this happened to you, which is why you ended up reading No content shows up in iTunes after updating.
If this happens then your library can usually be restored by closing iTunes, replacing the iTunes Library.itl file from your backup (e.g. use Time Machine or copy and rename the dated backup from the Previous iTunes Libraries folder). Hopefully this time when you start iTunes the database file will be updated successfully.
A compete backup of an iTunes library includes not just the media files, but also the main database file iTunes Library.itl and other supporting files found in the same folder, iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Music Library.xml or iTunes Library.xml, sentinel (which may be hidden) and the Album Artwork folder. You may also need to backup any media stored outside of the usual media folder if that applies.
When restoring you can either restore everything from the backup set, e.g. if restoring to a new computer, or replace just those components you know to be missing or damaged, e.g. to replace the library database if the library is empty after an upgrade, or to replace a single media file that has become corrupt or has been deleted in error.
Rebuilding your library from the content of an iPod is not as effective as restoring from a backup. Depending on the tool used you may or may not recover ratings, playlists, play counts etc. and, of course, you can only recover that which is on the device, which may not always be your entire library.
Hopefully I've made things a little clearer. If not, let me know, and I'll try again.
tt2