HT201173: Mac mini: How to find the serial number

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Crackerbox2

Q: Something has gone wrong, no Itunes, or address book and system prefence won't open

Itunes,won't open and systerm prefenece won't display. and safari is in idle. where should I look to start?

Mac mini, Mac OS X (10.5.8), : G88191PBYL3

Posted on Jun 24, 2012 12:23 AM

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Q: Something has gone wrong, no Itunes, or address book and system prefence won't open

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  • by BDAqua,

    BDAqua BDAqua Jun 24, 2012 1:37 PM in response to Crackerbox2
    Level 10 (123,603 points)
    Jun 24, 2012 1:37 PM in response to Crackerbox2

    Hello,

     

    Could be many things, we should start with this...

     

    "Try Disk Utility

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

     

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

     

    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.