John Sha
Level 1 (0 points)

Q: bluetooth wireless keyboard can't be recognized by my mac.

Hi,

 

I just bought a bluetooth keyboard (CMIIT ID: 2009DJ5133. Model: A1314, 2 batteries)

My iMAC can recognize the keyboard but some function keys can't be used. Such as volume control (F10, F11, F12) and I can't read battery volume of the new keyboard. ( I had an old one which is A1225 and can read it in 'System Preferences' and works fine though it has a dirty face ).

I searched on this website and tried some methods but still failed.

 

My OS is 10.5.8

I tried to install wireless keyboard update 2.0 which indicates to solve this problem (malfunction of F10,11,12) but NOT work.

I tried to install '2009 Aluminum keyboard firmware update' but the system told me 'No 2009 Aluminum Apple Keyboards were found'

I tried 'disconnect keyboard' -> turn off it -> turn on it (found in this community) --> NOT work again.

I tried 'command + options + P + R' to reset the PRAM -> NOT work...

I tried on a Macbook too (10.5.8) and failed too

Am I in a dead loop? I try to install update for my 2009 aluminum keyboard but system tells me I don't have one. Or that's why the update 2.0 took no effect.

 

So far, the problem is still there -> I'm typing with the new keyboard but It's not perfect. One-touch controls -- brightness and volume controls, still NOT WORK! What should I do now? Reinstall the OS or upgrade to 10.6. It seems it's a common issue. Does Apple have a solution? (HT3932 seems to target this problem, but it seems it doesn't work.)

 

Any way out? Thanks a lot!

 

John

Posted on Jun 24, 2012 6:17 AM

by Barry Hemphill,Solvedanswer
Barry Hemphill Barry Hemphill
Level 8 (38,062 points)
Peripherals
A:

Hi John:

 

That article is strange.....it is in conflict with the requirements for the KB on this web site. 

 

1) Can I setup keyboard shortcuts manually for volume control? I've done that for brightness function. But can't find volume control.

I don't know...I don't use KB shortcuts.  If you install OS X 10.7, the keyboard icon/F-keys do it automatically.

 

2) Per my hardware configuration above, is it ok to run 10.6? I know my iMac is old but it runs pretty good. I'd like to upgrade but not sure if the hardware is suitable for 10.6 or even 10.7,10.8

I rarely make predictions , but, IMHO, your configuration would support the latest version of OS X just fine. The Apple guidance for OS X 10.7 is here:

 

  • OS X v10.6.8 or later
  • 2GB of memory
  • 8GB of available space
  • Some features require an Apple ID; terms apply.
  • Some features require a compatible Internet service provider; fees may apply.

According to what I just read, you need to be on OS X 10.6 to upgrade to OS X 10.7 or OS X 10.8.  OS X 10.6 is still available from the Apple store:

 

http://store.apple.com/us/product/MC573Z/A

 

 

Barry

Posted on Jun 24, 2012 8:16 AM

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John Sha

Q: bluetooth wireless keyboard can't be recognized by my mac.

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  • Helpful answers

  • by Barry Hemphill,Helpful

    Barry Hemphill Barry Hemphill Jun 24, 2012 6:59 AM in response to John Sha
    Level 8 (38,062 points)
    Peripherals
    Jun 24, 2012 6:59 AM in response to John Sha

    Hello:

     

    http://support.apple.com/kb/HT3061

     

    Note the system requirements for the keyboard (OS X 10.6.2).

     

    Your post did not indicate your iMac type.  If it will handle it, I would update to OS X 10.7 (latest OS X) and then to OS X 10.8 next month.  As a general observation, running old/out of date software will, sooner or later, cause problems.  Apple no longer supports OS X 10.5 (as I understand it).

     

    Barry

  • by John Sha,

    John Sha John Sha Jun 24, 2012 7:32 AM in response to Barry Hemphill
    Level 1 (0 points)
    Jun 24, 2012 7:32 AM in response to Barry Hemphill

    Aha, Barry:

    Thanks. You just gave me the answer.

     

    My iMac type is iMac 7.1, Intel Core 2 Duo, 2.4 GHz, 1 processor, 3GB memory, 800MHz bus speed.

    May I ask you 2 more questions? Thanks in advance.

    1) Can I setup keyboard shortcuts manually for volume control? I've done that for brightness function. But can't find volume control.

    2) Per my hardware configration above, is it ok to run 10.6? I know my iMac is old but it runs pretty good. I'd like to upgrade but not sure if the hardware is suitable for 10.6 or even 10.7,10.8

     

    By the way, Here is the description of the update 2.0 (Article: HT3932). See, it says 10.5.8 should be ok for 2009 keyboard.

    ======================================

    Summary

    Install this software to use the function key one-touch controls (brightness and volume controls, for example) with your aluminum Apple Wireless Keyboard. You will need Mac OS X v10.5.8 before you install this update.

    Products Affected

     

    Apple Wireless Keyboard (2009)

    ======================================

     

    Have a good day!

     

    John

  • by Barry Hemphill,Solvedanswer

    Barry Hemphill Barry Hemphill Jun 24, 2012 8:16 AM in response to John Sha
    Level 8 (38,062 points)
    Peripherals
    Jun 24, 2012 8:16 AM in response to John Sha

    Hi John:

     

    That article is strange.....it is in conflict with the requirements for the KB on this web site. 

     

    1) Can I setup keyboard shortcuts manually for volume control? I've done that for brightness function. But can't find volume control.

    I don't know...I don't use KB shortcuts.  If you install OS X 10.7, the keyboard icon/F-keys do it automatically.

     

    2) Per my hardware configuration above, is it ok to run 10.6? I know my iMac is old but it runs pretty good. I'd like to upgrade but not sure if the hardware is suitable for 10.6 or even 10.7,10.8

    I rarely make predictions , but, IMHO, your configuration would support the latest version of OS X just fine. The Apple guidance for OS X 10.7 is here:

     

    • OS X v10.6.8 or later
    • 2GB of memory
    • 8GB of available space
    • Some features require an Apple ID; terms apply.
    • Some features require a compatible Internet service provider; fees may apply.

    According to what I just read, you need to be on OS X 10.6 to upgrade to OS X 10.7 or OS X 10.8.  OS X 10.6 is still available from the Apple store:

     

    http://store.apple.com/us/product/MC573Z/A

     

     

    Barry

  • by John Sha,

    John Sha John Sha Jun 26, 2012 4:06 AM in response to Barry Hemphill
    Level 1 (0 points)
    Jun 26, 2012 4:06 AM in response to Barry Hemphill

    Barry,

     

    Understood. I think you're right. I need to upgrade to fully use the KB. So far, I found another solution, I use remote control to tune the volume.

     

    Thanks!

     

    John

  • by MaxaMac,

    MaxaMac MaxaMac Jul 20, 2012 9:53 PM in response to John Sha
    Level 1 (0 points)
    Jul 20, 2012 9:53 PM in response to John Sha

      This may be a bit tardy but I also was having problems with my wireless KB. I originally had the 3 battery one and lost the cap (long story). I went into the Apple Store to see how much a replacement would be and the Creative said he would just give me another cap. When he brought it out to me, it was for the 2 battery KB. I said thank you but it wouldn't work and explained why. The Creative didn't know that there were two different models of the KB. He had me wait a little longer and came back with another KB. He swapped it out at N/C! I thanked him and went on my way.

      I got home and paired the KB and everything was going fine until I had to adjust the volume in iTunes. When I went to do it, the Widgets popped up. Strange, I thought, so I did an update and restarted. I thought that would fix it but it didn't. So I did another update and lo-and-behold, there was another update! That update prompted me to do a firmware update. Restarted and still the same problem. Then I thought "why not try the "fn" key?"

    THAT fixed it. Using the function in tandem with the Volume/Mute/Pause/Skip/widgets/Spaces make those buttons respond. The brightness keys did not work for me. I can only assume, at this point, that it is because I have 2 monitors connected.

    G5 PPC/Dual 2.5/4 Gigs RAM/500G HD/SuperDrive/AP/BT/10.5.8/Dual display (DVI/VGA)