Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problem downloading garageband artist lessons

Hi,

I'm using GarageBand 6.0.5.

When I try to download a piano artist lesson from the lesson store I click on the buy now icon but nothing happens.

I was able to download all the free piano lesson.

Anybody can help ?

Thx

MacBook Pro, Mac OS X (10.7.4), garageband

Posted on Jun 24, 2012 8:12 AM

Reply
Question marked as Best reply

Posted on Jun 24, 2012 4:56 PM

same problem here, aparently the problems is not the garageband program itself but a problem with the sales part of it, i placed a ticket 325029722, i guess need to follow up here : sales 1800 676 2775

35 replies

Jul 21, 2012 6:37 PM in response to stevesword

Howdie All,


Not sure about anybone else but my GarageBand started working. I can log in, purchase, download, everything seems to be ok! Even my old files that I deleted when support told me to delete the application and clean install, appeared after my login on my .Mac account inside the app.


Check and see if you all are operational now.

Sep 21, 2012 2:48 PM in response to stevesword

Same problem here, too. I'm using OS X 10.8.2 and GarageBand 6.0.5 (latest on both). I removed GB from my MacBook Air (came preloaded) and purchased it from the App Store thinking maybe Lessons aren't supported in the "free" version, but same issue and $14.99 poorer. I filled out the GB feedback and got nothing more than a thanks for your feedback message.

Sep 22, 2012 5:28 AM in response to stevesword

Same issue. Deleted the lessons to make room on my drive. When I tried to re-download through Garageband not only does it try to make me buy them again, but is does not do anything at all when I click on the account button in the store, but the support articles that say to go to the apple store online and in your account to find downloadable purchases were no help. In fact although they are in my purchase history still, there is NOTHING about downloadable purchases. I called support about 2 weeks ago and they helped me about as much as a hole in the head. I can download the learn to play lessons that i've used with no problems, but the artist lessons are somehow nowhere to be found.


I am not about to try to purchase another artist lesson before this is fixed either.

problem downloading garageband artist lessons

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.