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All replies
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Helpful answers
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Jun 24, 2012 7:55 AM in response to mikerunnerby Allan Sampson,Who is the email account provider?
With an Apple iCloud account, there is a preference setting with the account settings on the iPhone to archive messages - save deleted messages in your Archive folder.
I believe the same is available with a Gmail account.
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Jun 24, 2012 8:03 AM in response to Allan Sampsonby mikerunner,Thanks Allan. It is Gmail. I do not see preferences in my iphone account settings. Where is it located? Mike
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Jun 24, 2012 8:14 AM in response to mikerunnerby Allan Sampson,You're welcome.
This link should be helpful.
http://support.apple.com/kb/HT4207?viewlocale=en_US&locale=en_US
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Jun 24, 2012 12:20 PM in response to Allan Sampsonby mikerunner,I think the problem is that I am on Gmail Exchange as opposed to Gmail because the options are different than what the link showed. I do not have an option for archive - on/off.
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Jun 24, 2012 12:23 PM in response to mikerunnerby Allan Sampson,Visit Google's Gmail website for technical support with accessing a Gmail account as an Exchange account with an iOS device.
This is on Google's end.