HT201587: About download times for the iTunes Store purchases and rentals
Learn about About download times for the iTunes Store purchases and rentals
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Helpful answers
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Jun 24, 2012 8:36 AM in response to marion888by Winston Churchill,Welcome to the Apple Community.
Where did you purchase it from and where are you looking on the Apple TV.
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Jun 24, 2012 8:56 AM in response to Winston Churchillby marion888,I bought it thro itunes on the apple tv and then looked under purchases
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Jun 24, 2012 9:09 AM in response to marion888by Winston Churchill,Did you get any acknowledgement of purchase, you should get an acknowledgement then a note to say it will be available shortly (depending on connection) a few seconds later you will be told it is ready to play and ask you whether you wish to watch it now or later.
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Jun 24, 2012 9:17 AM in response to Winston Churchillby marion888,Unfortunately not - it took my payment information and then nothing
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Jun 24, 2012 9:42 AM in response to marion888by Winston Churchill,Assuming it has been purchased, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.