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Helpful answers
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by Strontium90,Jun 26, 2012 6:18 PM in response to elagnitrop
Strontium90
Jun 26, 2012 6:18 PM
in response to elagnitrop
Level 5 (4,087 points)
Servers EnterpriseYou can do whatever you want. However, (and this is from experience) you will not get any support from Promise once you replace their drives.
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Jan 17, 2013 7:46 AM in response to elagnitropby Picar,Will be a miracle if it works with ther certified drives, I cannot imagine what you can see with other drives....
good luck!
No support if you change their original drives but you can put back them in case of a unit failure.
R4 shoud support any up to 4tb hdd.
My R4 arrived DOA just to tell you how is serious this company....they assemble and ship, the final test will be at your home with your waste of time for tests and waiting new units .
I will never buy again from Promise specially at this top prices where you can expect at least a basic quality.
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Feb 23, 2013 10:59 PM in response to elagnitropby Jerryrigged,At the Promise website, there is a Pegasus hard-drive compatibility list that shows drives they've tested and certified as compatible with the system. The drives theyve certified include a newer Seagate 3TB drive that is fairly reasonably priced. My short experience (3 weeks) with the re-furbished Pegasus I bought at Newegg has been very positive! FAST and so far, reliable.
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Mar 7, 2013 10:20 AM in response to elagnitropby freejazz_man,I'd be careful about mixing up different brand drives
I would only use the drives promise says it supports, which are very few.
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Feb 4, 2014 9:42 AM in response to elagnitropby SupportGuyJoe,You'd need to replace all the drives in the RAID with larger ones before you can create a larger array. Make sure you've checked for all the updates inside Promise Utility so that you can use our latest compatibility list in the Download Center at www.promise.com. If you have any more questions, we'd like to discuss them with you over the telephone. Please call us at 408-228-1500.
Joe Engledow
Technical Support
Promise Technology