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Safari 5.1.7 on my MacBookPro OSX 10.7.4 freezes unexpectedly. This issue just started. Any ideas?

Safari 5.1.7 on my MacBook Pro OS X 10.7.4 freezes after a few minutes of loading. Any ideas?

Posted on Jun 24, 2012 11:32 AM

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Question marked as Best reply

Posted on Jun 24, 2012 11:47 AM

Hi ..



From your Safari menu bar click Safari > Empty Cache


If that didn''t help, back to the menu bar click Safari > Reset Safari. Select the top 5 boxes, click Reset.


If that didn't help, go to ~/Library/Caches/com.apple.Safari/Cache.db


For Lion v10.7x: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library


Move the Cache.db file to the Trash. Quit then relaunch Safari to test.


If that didn't help, from the menu bar again, click Safari > Preferences then select the Privacy tab.


Click Details then click: Remove All Website Data


If that didn't help, might be corrupted Safari preferences (.plist)


Quit Safari.


Go to ~/Library/Preferences/com.apple.Safari.plist


Move the com.apple.Safari.plist file from the Preferences folder to the Desktop.


Relaunch Safari. If that helped, move the .plist file to the Trash. If not, move it back to the Preferences folder.




Tip: Disabling the Lion "resume" feature will help to avoid caching issues in Safari.


Open System Preferences > General


Deselect: Restore windows when quitting and re-opening apps


If nothing above has helped, go to Safari > Preferences > Extensions. If you have any installed, turn that OFF, quit then relaunch Safari to test.


And try troubleshooting Safari unsupported plugins. From the menu bar click Safari > Preferences > Security


Deselect: Enable plug-ins. Quit then relaunch Safari. If that made a difference, follow the instructions here > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

3 replies
Question marked as Best reply

Jun 24, 2012 11:47 AM in response to robin55

Hi ..



From your Safari menu bar click Safari > Empty Cache


If that didn''t help, back to the menu bar click Safari > Reset Safari. Select the top 5 boxes, click Reset.


If that didn't help, go to ~/Library/Caches/com.apple.Safari/Cache.db


For Lion v10.7x: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library


Move the Cache.db file to the Trash. Quit then relaunch Safari to test.


If that didn't help, from the menu bar again, click Safari > Preferences then select the Privacy tab.


Click Details then click: Remove All Website Data


If that didn't help, might be corrupted Safari preferences (.plist)


Quit Safari.


Go to ~/Library/Preferences/com.apple.Safari.plist


Move the com.apple.Safari.plist file from the Preferences folder to the Desktop.


Relaunch Safari. If that helped, move the .plist file to the Trash. If not, move it back to the Preferences folder.




Tip: Disabling the Lion "resume" feature will help to avoid caching issues in Safari.


Open System Preferences > General


Deselect: Restore windows when quitting and re-opening apps


If nothing above has helped, go to Safari > Preferences > Extensions. If you have any installed, turn that OFF, quit then relaunch Safari to test.


And try troubleshooting Safari unsupported plugins. From the menu bar click Safari > Preferences > Security


Deselect: Enable plug-ins. Quit then relaunch Safari. If that made a difference, follow the instructions here > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Safari 5.1.7 on my MacBookPro OSX 10.7.4 freezes unexpectedly. This issue just started. Any ideas?

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