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Macbook Air 2012 Hot, Constant Fan, Short battery life

I have a 2012 MacBook Air 11". i7 2.0 512gb 8gb. I've had it for 3 days. From the beginning it is very hot and the fan is running at what seems like top speed constantly. A fully charged battery lasts 1.5 hours for email, web, and MS office apps. It's like there is something running in the background that is sucking the battery fast. I don't notice any speed reduction but I'm not using anything very intesive.

I have used a 2011 macbook air 11" 1.8 256gb 4gb for the last year and typically got 3-4 hours of battery life. That computer didn't get this hot unless there were multiple apps running and some CPU intense processes like google earth or video rendering.

I've called apple support and their suggestion is to take it to the apple store. If there is a known problem and or solution that doesn't require a full day of driving and waiting that would be better.

Thanks in advance.

MacBook Air (11-inch, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 24, 2012 3:21 PM

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45 replies

Jun 25, 2012 10:56 PM in response to maxfromnm

I don't think it has anything to do with Parallels. I've tried it 3 times now. Seems like the problem is when copying user info.

Since everything I do is on the cloud I just didn't transfer any info.

So I installed dropbox, evernote, my IMAP emails and now it's just fine. I still have about a half day left for all my info to be downloaded but I'm enjoying my 4+ hour battery life right now.

Jun 26, 2012 10:25 AM in response to tylerskis

Not sure what happened on my end but the problem stopped. It appears that there were some large updates being downloaded in the background that ran the battery down. Maybe this was under the catagory "dock", though that doesn't make complete sense to me. After the download was complete I rebooted and the battery estimate went back to about 6 hours at 93% charged.


I have Parallels and there is an update this month. Maybe that has something to do with it as well.

Jun 27, 2012 7:17 AM in response to tylerskis

I have a 2012 macbook air 11'' with 2.0ghz i7, 8gb ram, and 256gb storage....experienced same "dock" process overheating issues....found this from another thread and it solved the problem:


Hey Everyone,

TL;DR: Genius went through preference files and found the corrupt one -- works fine now

Background: I had a mid-2011 MBP with lion, and transferred to my mid-2012 11" mba. I soon discovered that the "dock" process was using up >85% of my cpu, and causing all sorts of related problems (fan speeds, temp, battery life).

Solution:

Went to the genius bar and this is what he did:

Replaced the mba (since I bought it yesterday), and transferred all my data to the new computer. Result: same problem

Created a new user on the mba. Result: problem solved

So he renamed my existing library folder ("\Users\*username*\Library\) to

"library old". Then, from the new user's account (he logged in as "root" user) and copied/pasted the clean "library" folder into into my original user's library (replacing the existing one).*

*here he did some terminal stuff to show hidden folders b/c the user's library is hidden

Then he copied, folder by folder (then file by file when we isolated the problem to be in the preferences folder), my files from "library old" into "library," after each folder, logging out (cmd+shift+q), relogging into my user account, and running activity manager to see if the "dock" application was still acting up.

After ~1.5hours, we identified "com.apple.desktop.plist" and "com.apple.desktop.plist.lockfile" as the corrupt files and deleted them.

Result: problem solved.

Hope this helps!

Jun 27, 2012 7:23 AM in response to tylerskis

So to summarize:


You must delete the following files in your library folder:

com.apple.desktop.plist

com.apple.desktop.plist.lockfile

FYI...You probably already know this, but some may not: your Library folders are hidden by default in Lion. To get to your /Library or /Users/yourusername/Library (also known as the ~/Library) folders in Lion:

  • Launch Finder and click Go > Go to Folder and type: /Library or ~/Library
  • Hold the Option key while clicking the Go menu item, which reveals your ~/Library folder in the menu.
  • Make it permanently visible by entering the following command in Terminal, then press the Enter key:
    chflags nohidden ~/Library


Hope this helps.

Jun 29, 2012 2:25 PM in response to tylerskis

I have the same problem, and deleted the

com.apple.desktop.plist

com.apple.desktop.plist.lockfile

files in /Users/*/Library/Preferences folder.


My Macbook Air still has CPU temperature like 80 till 90 grades with 2000 till 5000 fan speed. But my 'Dock proces' is not high anymore. So for that part it seems to work.


But is 80/90 grades with only safari and itunes bad? A friend of mine bought the same Air as me but has like 50 grades when he's doing the same as I am.

Macbook Air 2012 Hot, Constant Fan, Short battery life

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