Generic InDesign icon instead of thumbnail

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Level 1

8 points

Generic InDesign icon instead of thumbnail

Just upgraded from Panther to Tiger and all went well. But back in Panther, in column view, if I selected a saved InDesign document, a thumbnail of the document would appear in the next column. Since the upgrade, however, all I get is the generic InDesign icon. This happens with documents created before AND after the upgrade.

When I select a .pdf, .tif, .ai or .mpg in Tiger, I get a thumbnail, so it's just the InDesign documents that won't show. InDesign documents are set to "Save Document Preview Image."

I have repaired permissions, run Onyx and MacJanitor, etc. Is there a preference I should delete or something else? Thanks. These forums are invaluable, by the way.

PowerMac G4 Quicksilver Mac OS X (10.4.5) 2MB L3 cache 1GB SDRAM

Posted on Mar 16, 2006 6:02 AM

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Answer 1

Mar 16, 2006 10:58 AM in response to liz1650

Then I'm lost.
I have no trouble with image previews (even on files saved without a preview).
Could it be an Adobe issue?
Have you tried creating a different user account and testing the view options? Do these work as they should? If so, it may be a "caching" issue and deleting the old cache may fix it.
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Answer 2

Mar 16, 2006 11:21 AM in response to liz1650

I suspect it is the same problem that occurs with some types of eps files--the Finder just won't display a thumbnail. I don't think you did anything wrong, and I don't think there is anything you can do to change the situation. For whatever comfort it is my InDesign files also sport just a generic icon. Lots of people find the situation with some eps and ai files even more irritating. I have a fair number of those that used to display thumbs and now don't.
Francine

Francine
Schwieder

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Answer 3

liz1650 Author

Level 1

8 points

Mar 17, 2006 5:50 AM in response to Francine Schwieder

QTKirk: Same generic icons with a new user account. 😟 Guess I'll shut down and head to the boardwalk for some fries.......

Francine: What's annoying is that I always got the thumbnail image with Panther. To upgrade to Tiger and lose that feature -- ouch. But at least the .ai, .tifs, etc. still show thumbnails.

Think I'll post this on the Adobe discussions and see if anyone there has an idea.

PowerMac G4 Quicksilver Mac OS X (10.4.5) 2MB L3 cache 1GB SDRAM

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Answer 4

JotJot

Level 1

85 points

Mar 17, 2006 8:59 AM in response to liz1650

Could it be a permissions problem? Adobe hates users that are not administrators and it might just be that you are not. You could (as admin user) do a "chmod -R 755" in the Terminal onto the Application. The latest the next login should bring your icon back.

jotjot

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Answer 5

liz1650 Author

Level 1

8 points

Mar 17, 2006 9:55 AM in response to JotJot

Um, could you explain step-by-step how to do that? I've never used Terminal before and don't want to mess anything up. Thanks.

PowerMac G4 Quicksilver Mac OS X (10.4.5) 2MB L3 cache 1GB SDRAM

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Answer 6

Mar 17, 2006 10:31 AM in response to JotJot

I seriously doubt that will do a thing about this problem, and I wouldn't try it. As an experiment I tried copying an InDesign document and a couple of the other files that aren't showing thumbs from my tower, with Tiger, to my iBook with Panther. The iBook's only Adobe app is PS Elements. Nonetheless in column view it displays the thumb for the InDesign file and for a couple of ai files, none of which show a thumb in Tiger. I believe the problem is Tiger's, not ours.
Francine

Francine
Schwieder

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Answer 7

liz1650 Author

Level 1

8 points

Mar 20, 2006 11:05 AM in response to Francine Schwieder

The folks who posted to my question on the Adobe forum agreed that the thumbnail preview is iffy at best in Tiger but is solved with IDCS2. Guess I'll have to wait until the boss springs for that upgrade.....

My thanks to everyone.

PowerMac G4 Quicksilver Mac OS X (10.4.5) 2MB L3 cache 1GB SDRAM

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Answer 8

Mar 16, 2006 7:25 AM in response to liz1650

Have your tired the View menu? Try "Show View Options". You can have a preview.

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Answer 9

liz1650 Author

Level 1

8 points

Mar 16, 2006 10:15 AM in response to QuickTimeKirk

I've played around with all the View options; should have mentioned that in my original post. Didn't help.

PowerMac G4 Quicksilver Mac OS X (10.4.5) 2MB L3 cache 1GB SDRAM

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