Airport Express (simultaneous dual band) incompatible with Nest thermostat.

I have two WiFi networks in my home, both 2.4 GHz. The main wireless router is a Verizon FiOS unit (unkown manufacturer) and the other is a Apple Time Capsule version 7.6.1 configured with the Airport Utility.

The Nest thermostat, installed two days ago, would not consistently stay connected to the Verizon WiFi network, but has been operating for over 24 hours without any issues on the Time Capsule WiFi network even though the Nest is much further away from the Apple router.

So far no compatibililty issues with the Apple Time Capsule wireless router.

I can confirm this with my Nest and the new 3rd gen Express. My old AirPort Extreme worked fine for months, but the Express is killing the Nest's battery.

I switched to the Express to gain AirPlay in the room where the AirPort is, but now I'm wondering if that was a bad move.

My old Extreme also worked fine with my Nest for ages. I believe this issue is only with the new 3rd gen Express.

Same issue - had 1st gen Airport Extreme Base Station and a Nest working without a hiccup for 6+months. Switched to Airport Express Base Station for Airplay and dual band. Within 1.5 days, the NEST would disconnect from the network repeatedly with "low battery" - after intermittent use over 4 days - switched back to 1st gen Airport Extreme - NEST is working great but no dual band or guest network :-(

Hoping for a software patch or upgrade for compatibility - no sign of such on either Apple or NEST site

Same issue. Here is a link to Nest that lists Apple routers explicitly

http://support.nest.com/customer/portal/articles/593751-some-wi-fi-routers-can-c ause-nest-to-restart-frequently-or-unexpectedly

Same issue. Does the new Airport Extreme work?

I had a 5th gen Extreme with the latest firmware and had no problems with it and my Nest. The 3rd gen Express is the culprit, I think.

First of all, you stop saying 3'rd Gen Express. Currently the 3'rd gen is still under design, and only the 2n'd Gen Express is available.

The culprit, is the 2nd' Gen express.... the one with 2 ethernet ports & ATV profile.

Um, no.

The first two Expresses bore a resemblance to each other, but the first one was 802.11b/g, and the 2nd was 802.11n. The one that looks like a small ATV is the third generation.

This is how I solved this problem, I revered back to 7.6.0 on my Airport Extreme current generation AP and Nest has been happy ever since, of couse the AE isn't happy that it's a revision behind, however, everything is back to normal and working fine. When I performed a packet capture between the 7.6.0 and 7.6.1 I could see much more traffic to the Nest from the AE so I'm guessing the Nest isn't acustomed to being up and active on WiFi all the time so the constant power drain from the AE queries run the battery down.

It's not an elegant solution, but hey it works.

That's great, but it doesn't help those of us with the Airport *Express* 3rd gen.

That's great, but it doesn't help those of us with the Airport *Express* 3rd gen.

Once again.....there is no such thing as a 3rd Generation Express......yet.

The "newest" Express, introduced in mid-June with dual band wireless is the 2nd Generation AirPort Express. The 1st Generation AirPort Express was the 802.11n model introduced in 2008. The older "b/g" Express devices did not have a "generation" designation.

Call Apple if you need to verify this, or check this recent support document regarding the newest 2nd Generation version of the Express.

http://support.apple.com/kb/HT5211

So you admit that it is, indeed, the third generation AirPort Express. Thanks for finally agreeing with me.

Apple can call it what they like, but all 3 of them were called the AirPort Express. This one, therefore, is the third one.