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Greyed playlists using iTunes match on iPad while traveling

So I started iTunes match this past week. I travel for work. I turned on my iPad on the plane (in airplane mode) to listen to music and almost all of my playlists were greyed out and I was unable to use or even view the playlist. The second I got to the hotel and got back on wifi I was able to use those playlists that I couldn't use while on the plane.


Now before you say anything all of the music in the playlists are on my iPad. None of them are in the cloud. I got iTunes match so I could move music and playlists while traveling and now when I need them the most I can't use them.


Anyone have any solutions??


What's really weird is that while all the plane most of my wife's playlists I can view on my iPad and I don't have a single song from her playlists on my iPad. It's all in the cloud. It allows me to view some playlists but not others. When I open those other playlists that I don't have the music downloaded it simply shows 0 songs in playlist....but my playlists that I use and have All the songs downloaded onto my iPad I can't use!!


How do I fix this?

iPad 2, iOS 5

Posted on Jun 24, 2012 6:12 PM

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10 replies

Jun 29, 2012 6:54 AM in response to ballpark1313

Same problem here. On a plane last week, and my favorite playlist was greyed out. 98% of the 380 songs had already been downloaded to the iPad, yet the playlist was greyed out and unavailable for viewing the contents.


Even once back and on wifi, the playlist was greyed out. I turned off iCloud in Music and back on and also reconfirmed my password in iCloud. After a bit, the playlist was available again. I manually downloaded the remaining few songs that hadn't already downloaded.


Any clues? Fortunately, my iPhone (with the same playlist) worked great on the plane, so I had what I wanted, but don't want to be "locked out" from my playlist again.

Aug 20, 2012 9:54 PM in response to ballpark1313

Had same problem.


Saw in a forum that someone had rotated their iPAD from portrait to landscape while on playlist screen and it changed which playlists were greyed out. I rotated from landscape to portrait and all greyed out playlists became accessible. Tested in airplane mode to ensure it worked and it did.


Was charging to a power outlet when I did all of the above. Not sure if it matters...

Mar 24, 2013 9:04 PM in response to ballpark1313

Well, since we are bumping up ancient threads, there are numerous strange issues that will occur when using devices on a plane. This also happens with rentals, despite in theory people are told there should be no issues at all.


The problem is that moving time-zones and location-services seem to be the root of most of these glitches. Jet-travel forces these issues to the extreme.

Greyed playlists using iTunes match on iPad while traveling

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