5 Replies Latest reply: Jun 25, 2012 8:45 PM by randers4
kemerly Level 1 Level 1

please help

iPhone 4S, iOS 5.1.1
Reply by randers4 on Jun 25, 2012 8:34 PM Helpful

The warranty doesn't cover accidental damage.  You'll have to purchase an out of warranty replacement phone, which costs $199 (US) for the iPhone 4S.  However, if the screen is defective they will replace the phone for free if it is still under warranty.

Reply by randers4 on Jun 25, 2012 8:39 PM Helpful

If it's defective, yes.  If you dropped it or damaged it in another way, no.  You'll have to take it to a nearby Apple store for evaluation and possible replacement.

All replies