update to IOS5.1

I had the worst experience while updating my Iphone4 to IOS5.x


I had always been delaying this update decision, as I had a hunch that something unnecessarily wrong is going to happen - plus ofcourse I had an aversion to using archaic technologies requiring your devides to be 'connected' to different System having particular software (read Itunes) which will support the update process --- especially when most modern devices offer the update-on-the-fly option


Never the less - I connected my Iphone to my Windows Laptop with the latest version of ITunes downloaded specially for this purpose. I sync'ed my phone, downloaded the new IOS5.1.1 and clicked on the update option. I had already backed up my purchases and sync'ed the phone with the fear that incase something goes wrong - I'm covered. My System took 4 hrs to download the new IOS5.1 and finally said - yes: We're ready to update. While updating - everything seemed to be happening fine - My Iphone restarted and and there were messages on my Windows System stating that my system is ready to use. Then all of a sudden- I got an Error Message# 9 (Some thing to do with USB Port connection) and before I could do anything - the entire process turned wild. Itunes - simply said: there's no iphone detected to the PC and the my Iphone screen showed an image of a USB Cable and ITUnes logo. I tried connecting to a new USB port and Itunes responded that the Iphone has now gone to a 'Recovery mode' and I must click Restore to update to LATEST IOS software and my last synch'ed state.

I clicked on Restore and now my Itunes says - It needs another 4 hrs to download the IPhone Software update and then carry out the restore and update process again. This is so ridiculous - I just waited 4 hrs to download the update software.


Lesson learnt - never connect this iphone to a window's PC.


However - I am particularly worried about this Recover process now. Not only is my phone totally useless till my Windows PC RE-Downloads the new IOS and updates the Iphone (i.e. approx 4+1 = 5 hrs of downtime: i.e. 5 hours of no phone) also - I see a good possibility that this problem will recurr when I do the restore process. There is nothing wrong with my USB ports and my Windows PC - have had no trouble with these functions over the past 6 mths since I bought this machine.


My question - what can I do to safely restore my system back to normalcy.... Frankly i don't even care much about IOS5.... I just want the phone back in working order. 4 hours downtime - just because an update failed for whatever reason is RIDICULOUS, but more important question - how do i ensure that this doesnot happen again.

Another question - If iphone update software was just downloaded on my system, and the update process goes haywire - why does Itunes download the same software again.... why not simply use the earlier downloaded patch. Or is there something I'm doing terribly wrong


Question to the Apple Development/Product Management Community (i.e. if the thread is being monitored): When are we looking at an improvment in the IOS update process. Is there a cue to be learned from competitor products offering update on the fly option (I had a wonderful experience updating OS version of a competitor product to their latest 4.0.1 version - update to a completely new platform on the fly... I was so amazed with the entire effortless and seamless experience infact, that I vowed to update all my smart devices to latest versions......).

iPhone 4, iOS 4.3.2

Posted on Jun 26, 2012 2:14 AM

Reply
3 replies

Jun 26, 2012 2:39 AM in response to Monts2149

In continuation to the previous question - Is there an option available via ITunes to restore without updating to the new IOS. It appears that the new version is around 1 GB in size, hence requiring too much time to download - also Itunes doesnot support Pause and Resume download (when you try - It simply resumes from start)


I wouldn't mind restoring and updating to 4.3 only as long as my phone is up and running within next 30 mins

Jun 26, 2012 3:40 AM in response to Monts2149

. Then all of a sudden- I got an Error Message# 9 (Some thing to do with USB Port connection)

ERROR 9:

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.


Copied from http://support.apple.com/kb/TS3694#error9


the entire process turned wild. Itunes - simply said: there's no iphone detected to the PC and the my Iphone screen showed an image of a USB Cable and ITUnes logo.

In certain situations, an iPhone, iPad, or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.

Copied from http://support.apple.com/kb/HT1808



My question - what can I do to safely restore my system back to normalcy.... Frankly i don't even care much about IOS5....

Your phone is already in recovery mode. All of your data is backed up in iTunes. Proceed with the restore as mentioned in the article.

http://support.apple.com/kb/HT1808



Question to the Apple Development/Product Management Community (i.e. if the thread is being monitored): When are we looking at an improvment in the IOS update process. Is there a cue to be learned from competitor products offering update on the fly option (I had a wonderful experience updating OS version of a competitor product to their latest 4.0.1 version - update to a completely new platform on the fly... I was so amazed with the entire effortless and seamless experience infact, that I vowed to update all my smart devices to latest versions......).

Over-the-air iOS update is a feature of iOS-5. It is available on devices running iOS-5 or above.

http://support.apple.com/kb/HT4623



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update to IOS5.1

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