3 Replies Latest reply: Jun 26, 2012 6:11 PM by Hendry Ri
Hendry Ri Level 1 Level 1

Dear Sir,

 

Sorry, i have tried to buy storage, but i can NOT. The answer is "the unknown error has occurred".

 

 I use voucher for payment, i do NOT put my credit card in payment information (always with voucher / redeem)

 

Kindly your help for this matter. Thanks


iPad 2, iOS 5.1.1
Solved by Viscosity on Jun 26, 2012 10:11 AM Solved
See here:http://support.apple.com/kb/HT4874 iTunes Store credit or gift cards cannot be used as a form of payment to upgrade your iCloud storage (payment methods accepted include credit and debit cards).
Reply by Winston Churchill on Jun 26, 2012 10:11 AM Helpful
Welcome to the Apple community. You can only subscribe to additional iCloud storage using a credit card.
Reply by Hendry Ri on Jun 26, 2012 6:11 PM Helpful
Thanks for the answer

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