MacBook Pro Retina Missing HDCP Support

Question

Level 1

2 points

MacBook Pro Retina Missing HDCP Support

Hello, with the new Mac Book Pro Retina (latest software updates) I can't play within iTunes any videos / previews. "Missing HCDP support of the display" stated, but no external monitor attached. ReInstalled everything, still the same issue. I can hear the sound, but can't see any picture and the computer freezes for a couple of minutes... any idea? Thanks!

MacBook Pro with Retina display

Posted on Jun 26, 2012 9:26 AM

Reply

Answer 1

Jul 30, 2012 9:07 PM in response to ccaspers

I had this same problem. What worked for me- not sure which one did it, but I went to System Preferences-Displays, and I turned off "Show mirroring options in the menu bar when available" and I also changed my resolution from "Best for retina display" to scaled "More Space". The other scaling options seemed to do similar.

Reply