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why does my ipod shuffle not play music

I have an ipod shufle, and it is not working on my ear phones. If i plug it in to my computer it shows up and I can upload music, but when I try to hear it on my head phones nothing. Also the little light on there doesnt turn on at all, not even when Its plugged in.

iPod shuffle, iOS 5.1.1

Posted on Jun 26, 2012 11:04 AM

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3 replies

Jun 28, 2012 4:13 PM in response to ggrady

Unfortunately, if you tried different headphone, a Reset, and a Restore, the most likely explanantion is that the headphone jack on the shuffle, or the portion of its logic board that produces audio output, has become faulty.


You can check the iPod's Settings or Summary screen (in iTunes). There is a checkbox there that limits maximum volume; make sure it is not checked and set to an unusually low level. BUT if you did a Restore already, that would not be the problem because it would have been reset to default settings.


(It would still be under warranty, if it's less than one year old.)

why does my ipod shuffle not play music

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