i can't access my yahoo mail on my iPhone. I get the error message...."The connection to the server "apple.imap.mail.yahoo.com" on port 993 timed out"......is the server having issues? anyone else have this problem?

I can't access my yahoo mail on my iPhone. I get the error message...."The connection to the server "apple.imap.mail.yahoo.com" on port 993 timed out"......is the apple server having issues? anyone else have this problem?

iPhone 4

Posted on Jun 27, 2012 9:20 AM

Reply
80 replies

Oct 27, 2017 1:01 AM in response to MeaIsabelle

You were the most helpful ever. I just removed the word apple from incoming and outgoing server when I deleted the email and set it up as other instead of yahoo and it actually worked. I was so mad for many days not knowing how to fix this email problem. I have an Iphone 3 that still works just fine and I don't want any new Iphone just to be able to check my email, because Iphone 3 is the best, I have actually fixed it myself many times. But this time its not like I had to replace the battery or the circuit board, it was harder than that. I almost gave up with the email app, but you guys saved my day. Thank you so much, this actually fixed my problem.

Jun 27, 2012 9:33 AM in response to dbmac67

I'm having similar problems. I was getting messages saying my password wasn't recognized. So I changed the password, and that didn't work. Then I deleted and tried to re-enter my yahoo mail account, and got a message that says "apple.imap.mail.yahoo.com doesn't support (null) authentication. Please check your account settings and try again." So I did that, tried to re=enter the information and got, "user name or password for apple.imap.mail.yahoo.com is incorrect." I don't think it's a Yahoo problem because the new password works fine on the desktop. Any idea what's going on?

Jun 27, 2012 9:58 AM in response to dbmac67

I am having this problem as well..started this morning. I suspect it's a Yahoo issue. I was able to sign in to my Yahoo email account through my desktop, but could not access the account through the mobile site or through the mail app on the iPhone. I chatted with a Yahoo support representative for about an hour and he was able to restore access to my mail through the mobile website, but the problem (incorrect username/password) continues on the mail app. He was trying to suggest the mail app on my phone had been corrupted, but my two other email accounts on the app are working perfectly. This is really irritating, and they made no mention that others are experiencing the same problem. He told me there was nothing else he could do to help me. I hope this is an issue they resolve quickly. Please report if you get a resolution to the problem.

Jul 3, 2016 7:50 AM in response to dbmac67

I had this problem. It was solved by setting up two stage verification on yahoo under account settings, security. Then I selected to allow allow apps that use less secure sign-in. You can select to obtain a passcode for Iphone mail. I then followed the apple iphone set up again. This time it required me to put in the code that yahoo generated. I put that in and it worked. I then deselected two stage verification on yahoo and it now just works fine.

Jun 27, 2012 10:22 PM in response to EncinitasBeachBum

Just got a response from Yahoo acknowledging a problem, and offering the temporary workaround (use a web browser to access yahoo mail instead of the native mail app on the iphone. Good to know that they know there's a problem and that they are working on it. Hope it's fixed soon...


ecently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

Subject
Yahoo mail on my iphone 4 has stopped working today. I have not changed my phon
Discussion Thread
Response Via Email (Anglina) 06/27/2012 10:09 PM


Hello ,


Thank you for contacting Yahoo! Mail.

I understand you are receiving the "Invalid ID and password" error while accessing your Yahoo! Mail account using mobile device. I apologize for the inconvenience this has caused you. Let me address this for you.

The following Yahoo! Mail Help article should be helpful in addressing your issue. Please use the link below to review the article.

Yahoo! Mail users see "Invalid ID and password" errors when using mobile device
---------------------------------------------------------------------
http://help.yahoo.com/kb/index?page=content&id=SLN7959&actp=support&locale=en_US &y=PROD_MAIL_ML&i=+6Q0pgwl9BwsA51AEAt2zg==


I hope this addresses your issue. If you have any further questions or concerns about using Yahoo! Mail, please feel free to contact us at any time.

Thank you again for contacting Yahoo! Mail.

Regards,

Anglina

Yahoo! Customer Care

Auto-Response 06/27/2012 11:58 AM


Thank you for contacting Yahoo! Customer Care.




Yahoo! Mail users see "Invalid ID and password" errors when using mobile device

ID: SLN7959

Refers to: Mail , Mail Classic , Mobile Mail


Does this article resolve your support incident #? Yes | No


Description

This article addresses an issue where users are unable to access their Yahoo! Mail account on a mobile device due to an "Invalid ID and password" error

  • I can't access my Mail account.
  • I see an "invalid password" error on my mobile device


Resolution

We have received reports that some customers are unable to access their Yahoo! Mail account on a mobile device because of an "Invalid ID and password" error.

Status: Our Engineering team is already working on the resolution now and we intend to have it corrected as soon as possible.

Workaround: Login using mobile web browser: http://m.yahoo.com/

Jun 27, 2012 10:00 AM in response to ja242424

Having the same problem with Yahoo on the iPhone "Mail" app as ja242424. Have tried creating a new account but it wont accept that either. Gmail is quite OK however.


I know that Yahoo was inaccessable earlier today on my Desptop & Laptop computers. At that time Yahoo on the iPhone Mail app would not send or receive. So I deleted it and tried to set it up again, to no avail


Later I could access Yahoo on my computers but not on iPhone via the "Mail" app. It could connect via the "Yahoo.mail" app though ! The "Yahoo.mail" app uses Safari. That means i'm not cut off, but its not ideal.


So I suspect it is some issue between the Apple Mail app and Yahoo. Hope it will be back again soon. Feel pretty powerless though in the meantime; have you ever tried to contact Yahoo?

Jun 27, 2012 1:15 PM in response to dbmac67

My iPhone 4 just started this crap today as well. The message I first received this morning was "The user name or password for "apple.imap.mail.yahoo.com" is incorrect." I logged in fine with the Yahoo app and web versions, so I deleted it and re-added it back. still no success.


At one point I was getting the port 993 timeout.


I went to the web version and changed my password, just in case some requirement changed to alpha-numeric and no success. Same messages.


I deleted Yahoo, powercycled the phone and re-added it again, no success.


I created a new account in Yahoo and set it up and it worked????????? Ta Da

I went back and changed to my original account that I've had for 9 years and same user name or password problem, "The user name or password for "apple.imap.mail.yahoo.com" is incorrect."


I know the user name and password are correct because I just logged into Yahoo mail on the web and the Yahoo app without issues.


Apple and Yahoo need to partner on this issue. I'm losing interest in my iPhone real quick. It's about time for an upgrade anyways.


I made a change that I picked up from another member on the board:


This is how I just fixed the problem, at least for now. There seems to be a problem with the smtp address when using emails ending in ymail.com


I fixed it by


1) go into settings on your iphone/ipad

2) go to Mail,Contacts, calenders... settings

3) choose the email account your having problems with

4) click on your Account ***** @ ymail.com etc

5) at the bottom it says " SMTP Yahoo! SMTP Server >" choose that

6) Click " Add server...

7) type " stmp.mail.yahoo.com " leave the user name and password blank.


everything should work. but it just takes a little extra time to connect because it first tries the original smtp server but fails, then tries the one you added and works.


I retested my iPhone Mail, I cannot see anything in my Inbox. I tried to send a test email anyways and I was successfully able to send a test email to my own email account and a second account.


I still cannot get incoming mail on my iPhone or see my IN/SENT history, but know it's connecting enough to send emails. Error "Cannot Get Mail" still occurs.

Jun 27, 2012 2:02 PM in response to dbmac67

I have been having exactly the same problem since this morning

Can access yahoo through outlook, desktop but not through my iphone, get exactly the same messages about incorrect password and the apple. imap .mail.yahoo.com

I have tried changing yahoo password, uninstalling mail acc countless times all to no avail.

I thought I had a work around solution by entering the details manually for a pop account but this only half worked (unable to send emails from that account and also received some very odd messages no content but dated 01.01.1970).

I may have to forward my yahoo mail through another email account until it is resolved...not ideal though 😟

Jun 27, 2012 3:00 PM in response to dbmac67

Let's face it Apple and Yahoo are not playing nice with each other. I called Apple they said it's not their issue and to call Yahoo. I call Yahoo and they said it's not them it's Apple and were quite rude about it. I don’t give a hoot whose issue it is just get it fixed. Yahoo had issues interfacing with Apple a few months ago and they fixed that issue. Yahoo needs to get it fixed. They are a free account and everyone pays for their phones. Who do you think will win in this situation?

Jun 27, 2012 3:49 PM in response to dbmac67

This is crazy! 😠 I just got my iphone and it worked great with Yahoo for 3 weeks and now...nothing. I am having the same issues as everyone else. I am able to send emails to myself from my iphone, but I cannot retrieve any emails. I have tried everything that has been suggested, and still nothing. If anyone figures this out, please let the rest of us know. Thank you!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i can't access my yahoo mail on my iPhone. I get the error message...."The connection to the server "apple.imap.mail.yahoo.com" on port 993 timed out"......is the server having issues? anyone else have this problem?

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