HT201320: Set up an email account on your iPhone, iPad, or iPod touch

Learn about Set up an email account on your iPhone, iPad, or iPod touch
dbmac67

Q: i can't access my yahoo mail on my iPhone.  I get the error message...."The connection to the server "apple.imap.mail.yahoo.com" on port 993 timed out"......is the server having issues?  anyone else have this problem?

I can't access my yahoo mail on my iPhone.  I get the error message...."The connection to the server "apple.imap.mail.yahoo.com" on port 993 timed out"......is the apple server having issues?  anyone else have this problem?

iPhone 4

Posted on Jun 27, 2012 9:20 AM

Close

Q: i can't access my yahoo mail on my iPhone.  I get the error message...."The connection to the server "apple.imap.mail.yahoo.c ... more

  • All replies
  • Helpful answers

first Previous Page 5 of 6 last Next
  • by Alicerae25,

    Alicerae25 Alicerae25 Sep 7, 2012 12:09 AM in response to dbmac67
    Level 1 (0 points)
    Sep 7, 2012 12:09 AM in response to dbmac67

    The same thing is happening with me except with Hotmail, I was on live but a hacker got into my account so I changed my Apple ID password and Email settings. I tried getting my old account back using my iPad and had gotten my hotmail account I was using blocked because I got the live recovery form wrong (due to how old my msn live account is) so now when I try add a new hotmail account to my iPad it says (Unable to verify account information) and when I continue and try save the account anyway it says (the account may not be able to send and receive emails. Do you want to continue anyway?) so I save and go back into account information to see what's wrong it says (enter the password for hotmail account "hotmail") thats not all on top of that when I go into the email app it says (connection to server is failed) everything works fine on my laptop for my newest email account (third one I use for school and business) but my iPad email settings/ system won't work it says under incoming server it says (the pop.3@live.com server is failed) or something simular to that what am I suppose to do? I need help :(

  • by Mel4bike,

    Mel4bike Mel4bike Sep 26, 2012 6:21 PM in response to KiltedTim
    Level 1 (0 points)
    Sep 26, 2012 6:21 PM in response to KiltedTim

    IIt's the upgrade to ios6 if I'm right found complaints on it but I can't fix it also

  • by LauraMackie,

    LauraMackie LauraMackie Sep 26, 2012 6:24 PM in response to Mel4bike
    Level 1 (22 points)
    Apple TV
    Sep 26, 2012 6:24 PM in response to Mel4bike

    I've been having on and off issues with gmail via the iphone ios6.  Will this ever end????  I really don't understand how this has been going on literally for over a year and it isn't ironed out.  I've switched to using a yahoo app for my yahoo mail and a gmail app for my gmail because the regular app is so unreliable.  This is the one thing that will make me go to android next time.  I'm really tired of this. 

  • by Mel4bike,

    Mel4bike Mel4bike Sep 26, 2012 6:30 PM in response to jlawsonz
    Level 1 (0 points)
    Sep 26, 2012 6:30 PM in response to jlawsonz

    OK

  • by EncinitasBeachBum,

    EncinitasBeachBum EncinitasBeachBum Sep 26, 2012 8:05 PM in response to LauraMackie
    Level 1 (10 points)
    Sep 26, 2012 8:05 PM in response to LauraMackie

    If it's helpful to know, I originally had problems when everyone else did months ago with this port timeout, and then Yahoo fixed whatever the problem was, and it's been working fine for my wife and I since then.  We both had iphone 4 phones.  On the first day that ios6 was available, I updated both of our phones and they both continued working fine with Yahoo mail (we have a mail plus paid account).  Recently I updated my phone and my wife's phone to iphone 4S phones (again running ios6) and they are continuing to work fine with our Yahoo mail.  We are in the San Diego area.  Don't know if that's helpful, but thought I'd let you know that it's not out across the board (just got a new email seconds ago 9/26/12 8:04 PM, and successfully sent one as well).

     

    Good luck

  • by EncinitasBeachBum,

    EncinitasBeachBum EncinitasBeachBum Sep 26, 2012 8:07 PM in response to EncinitasBeachBum
    Level 1 (10 points)
    Sep 26, 2012 8:07 PM in response to EncinitasBeachBum

    Forgot to mention that we are both on AT&T network in case that adds any useful info.

  • by LauraMackie,

    LauraMackie LauraMackie Sep 26, 2012 8:10 PM in response to EncinitasBeachBum
    Level 1 (22 points)
    Apple TV
    Sep 26, 2012 8:10 PM in response to EncinitasBeachBum

    It doesn't happen all the time for me either, but the long sending times and the disconnection from server or whatever it is listed above, is very annoying when it happens and you're trying to retrieve important mail.  It wouldn't bother me too much but this has been going on for over a year.

     

    I'm on AT&T in the San Francisco area.

  • by pike1346,

    pike1346 pike1346 Oct 13, 2012 7:13 PM in response to blakecorreia
    Level 1 (0 points)
    Oct 13, 2012 7:13 PM in response to blakecorreia

    no, you do not have to pay, just use your "yahoo" setup in mail accounts like normal, BUT LEAVE YOUR NAME BLANK. I also turned off everything but mail and calendar and it finally worked.

     

    You are right in one since, if you want to use POP, then you need to pay, but not if you just use apples setting right in the mail app\settings when you setup an email account. Leave your name blank, put your email address and password only

  • by Lance Mcvickar,

    Lance Mcvickar Lance Mcvickar Oct 19, 2012 6:43 PM in response to pike1346
    Level 1 (100 points)
    Oct 19, 2012 6:43 PM in response to pike1346

    Well just updated my iphone 4 to OS 6 for my girlfriend  and it is not getting mail from yahoo but does from icloud, she can log into her account on the web at yahoo but the phone keeps saying wrong password... ugh! Tried all the maybe fixes in this forum but no luck..

  • by LauraMackie,

    LauraMackie LauraMackie Oct 19, 2012 6:54 PM in response to Lance Mcvickar
    Level 1 (22 points)
    Apple TV
    Oct 19, 2012 6:54 PM in response to Lance Mcvickar

    All of a sudden my ipad yahoo mail started working.  Maybe the iPhone will soon.  I'm going to give it a rest and try tomorrow.

  • by jackbit1,

    jackbit1 jackbit1 Dec 13, 2013 12:18 PM in response to hotpoppink
    Level 1 (0 points)
    Dec 13, 2013 12:18 PM in response to hotpoppink

    I am having this same problem now on all my apple devices.  Iphone, ipod, and Ipad.  I deleted the acct and started from scratch but still not working.  How did you resolve this problem?  Thanks for any help.  Angie W

  • by Ronv8917,

    Ronv8917 Ronv8917 Jan 4, 2014 10:58 PM in response to dbmac67
    Level 1 (0 points)
    Jan 4, 2014 10:58 PM in response to dbmac67

    I "think" it is the word "apple" in the string (apple.imap.mail,yahoo.com).

    I deleted the Yahoo mail account and then reinstalled it but instead of clicking on "Yahoo", I clicked on "other" at the bottom of the list.

    Then I entered all of the info on the account, pressed "save" , then I got a second window, clicked on the IMAP tab and I entered all of the required info INCLUDING the bottom two entries marked "optional" BUT BE SURE to leave off the word "apple" and just enter the rest of it.

    Outgoing mail should be "smtp.mail.yahoo.com"

    incoming mail should be "imap.mail.yahoo.com"

    My accounts are now working perfectly.

    ALL of my problems started with the last sync on iTunes.

  • by Sandy789,

    Sandy789 Sandy789 Sep 13, 2014 9:28 AM in response to ja242424
    Level 1 (0 points)
    Sep 13, 2014 9:28 AM in response to ja242424

    I had this issue today, thought I knew what I was doing, but it appears my smugness was premature. Yahoo is changing. I got an error message this morning on iPad and iPhone 5 saying connection not available. Didn't help that I was also trying to get a new password, which I thought I'd forgotten.

     

    Go to Yahoo.com on your laptop, go through the 'forgotten my password' change password process

    On your iPhone and iPad, go to Settings, Mail, Contacts, Calendars.

    Tap on your Yahoo account

    Tap delete account - don't worry, nothing is lost

    Go back to your iPhone and iPad, Settings, Mail, Contacts, Calendars

    Tap Add Account - then select Btinternet,

    Type in name, email and your new password

    Good to go

     

    3 hours of my life this morning that I won't get back, but hey ho

  • by MeaIsabelle,

    MeaIsabelle MeaIsabelle Aug 6, 2015 11:19 PM in response to dbmac67
    Level 1 (0 points)
    Aug 6, 2015 11:19 PM in response to dbmac67

    I found that the problem lies in "apple.imap.mail.yahoo.com". First off, the Incoming Mail Server for Yahoo! is only supposed to be imap.mail.yahoo.com, meaning it's not supposed to have the apple prefix at the beginning. So, here are the steps in order to fix the problem:

     

    1. Go to the Settings app.

    2. Go to Mail, Contacts, Calendars.

    3. Click on Add Account.

    4. Do not click on Yahoo!, but instead, click on Other.

    5. Click on Add Mail Account.

    6. Fill out the necessary details, then click on Next.

    7. Under INCOMING MAIL SERVER, type in imap.mail.yahoo.com in the field labeled Host Name.

    8. Use your email address in the field labeled User Name.

    9. IN CASE YOUR PASSWORD ISN'T ALREADY ENTERED, use your email password.

    10. Under OUTGOING MAIL SERVER, type in smtp.mail.yahoo.com in the field labeled Host Name. You no longer have to enter a User Name and Password under the outgoing mail server, unless you opt to.

     

    I hope this helps!

  • by Nasawife5,

    Nasawife5 Nasawife5 Oct 9, 2015 3:23 PM in response to dbmac67
    Level 1 (0 points)
    Oct 9, 2015 3:23 PM in response to dbmac67

    I was having a problem as well and the I found the answer. I could not delete my mail icon because it was already on at the bottom when purchased.

    If you go to http://account.live.com/AppPwd and sign in first on your computer and then follow the instructions it will give you a password to put in the setting under Mail, Contacts, Calendars. I hope this is helpful. Have a wonderful day. Let know if this works.

first Previous Page 5 of 6 last Next