HT202504: About the security content of iTunes 10.6.3

Learn about About the security content of iTunes 10.6.3
sgramirez59yahoo.com

Q: the iTunes 10.6.3 will not download on my windows 7 computer. it will try to go to itunes store but not not succeed. what is wrong?

the itunes 10.6.3 willl not download on my windows 7 computer. it just goes to itune store and nothing happens

iPhone 4, iOS 5.1.1

Posted on Jun 27, 2012 2:31 PM

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Q: the iTunes 10.6.3 will not download on my windows 7 computer. it will try to go to itunes store but not not succeed. what is wrong ... more

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  • by wiclee,

    wiclee wiclee Jun 27, 2012 2:32 PM in response to sgramirez59yahoo.com
    Level 5 (6,967 points)
    Jun 27, 2012 2:32 PM in response to sgramirez59yahoo.com

    Close your iTunes,

    Go to command Prompt -

     

    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".

     

    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt

     

    In the "Command Prompt" screen, type in

     

    netsh winsock reset

     

    Hit "ENTER" key

    Restart your computer.

    If you do get a prompt after restart windows to remap LSP, just click NO.

     

    Now launch your iTunes and see if it is working now.

     

    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:

     

    Apple software on Windows: May see performance issues and blank iTunes Store

    http://support.apple.com/kb/TS4123?viewlocale=en_US