Newsroom Update

Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem connecting to the Profile Manager interface

Hello all


I've got a sever that's been recently upgraded from 10.6.8 to 10.7.4 and I'm having trouble accessing the Profile Manager's web interface. After configuring everything in the Server app I procede to click on the "Open Profile Manager" link at the bottom of the window. Safari then opens up and after authentication directs me to a webpage with the following text:


{"redirect_url":"https://research.eng.utk.edu/auth?redirect=https://research.eng.utk.edu/devicema nagement/api/authentication/callback"}



When I tried to connect from a different computer I get the same response. Reloading the page and logging out and back in produces the same message in both locations. Does anyone have an idea what's going on here? Any help is greatly appriciated.


--

Matt

Posted on Jun 27, 2012 3:05 PM

Reply
8 replies

Feb 28, 2014 5:32 AM in response to thatoneappleguy

Well, I was just checking on Profile Manager, since I wanted to check a user's profile.


First the wiki had let me down, I somehow managed to get it back.


But now, I also have this exact same problem.



Logs keep saying the following each time I try to connect.


I guess that "auth_token" is somehow missing...

But I don't even know what it is...



auth_token doesn't exist

[1702] [2014/02/28 14:12:35.505] I: Filter chain halted as [:verify_auth_token] rendered_or_redirected.

[1702] [2014/02/28 14:12:35.505] I: Completed in 1ms (View: 0, DB: 0) | 403 Forbidden [https://sub.domain.com/magic/do_magic]

[1703] [2014/02/28 14:12:36.495] I: Processing AuthenticationController#callback (for 10.0.1.4 at 2014-02-28 14:12:36) [GET]

[1703] [2014/02/28 14:12:36.602] I: auth server error 401

[1703] [2014/02/28 14:12:36.603] I: Filter chain halted as [:verify_auth_token] rendered_or_redirected.

[1703] [2014/02/28 14:12:36.603] I: Completed in 108ms (View: 0, DB: 1) | 403 Forbidden [https://sub.domain.com/authentication/callback?auth_token=[FILTERED]b64afb7d-ffe0-4ba4-ac3a-797b3c594df6]



I just keep running into issues with this server... ^^'


I just had to download a postgres.sql .plist file that had somehow disapeared from the "Config" folder in "PostgresSQL For Server Services" from opensource.apple.com, in order to get the Wiki back... before restoring the whole server from a Time Machine backup, then having to delete the Open Directory through Terminal and restore it from an Archive... I was hoping that this Profile Manager issue had been caused by updating to Mavericks 10.9.2 and Server.app 3.0.3. It doesn't seem to.



I don't want to erase the whole disk and reinstall from scratch ! ^^'

May 21, 2014 1:07 PM in response to Kevin Neal

Well, it won't apply to Lion, but I had similar issues with Profile Manager similar to in this thread -


https://discussions.apple.com/thread/6035541?answerId=25835362022#25835362022


Their solution worked for me - on a Mavericks server. But I think you could do this with ML. It was a no fault thing in Mavericks - if it didn't work, it didn't hurt. As one of the posters noted, it gave you a little, "hey, you just put server in the trash, I'm going to save your settings" message. And indeed it did.


Good luck, this doesn't sound good.

May 30, 2014 8:47 PM in response to chicster

Unfortunately, trashing the Server.app and reinstalling it doesn't help in my case.

Just got me back to where I was before trashing it (which is still a nice surprise, considering how random it behaves).


Didn't try the certifcates and OD destruction / restore...

Don't want to get through this. Certificates were a mess to start with. Messing with those... could just as well mess up what little I have still working. Would be annoying...

Problem connecting to the Profile Manager interface

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.