Why does the sound turn off on it's own sometimes?

It's not the mute. It's working right now, but like the other person said it seems to turn off and back on again with a mind of it's own. This is the fourth or fifth time it's done it in the last three weeks. If it happens again I'll try your reset suggestions.

Thanks.

Reply

Answer 3

RRFS

Level 5

4,522 points

Jun 28, 2012 6:51 AM in response to MrKuss

This problem has surfaced from time to time. It seems that Apple has an overly complicated headphone jack in it's iMacs. If you can hear sound through a set of headphones but the speakers don't come back on when you unplug the headphones it is the contact in the headphone jack not making up properly to transfer the sound back to the speakers.

Gently plug and unplug your headphones until the problem resolves itself. Or if it's still under warranty you could take it into the Genius Bar. The problem there might be that the vibration could "fix" it before you get there.

Reply

Answer 4

MrKuss Author

Level 1

0 points

Jun 28, 2012 6:59 AM in response to RRFS

I don't have headphones but I do have speakes pluged in. I'll try unpluging them if it happens again.

I'll let you know if it works.

Thanks

Reply