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problem with app store on ipod touch 3rd generation?

i opened up the app store on my ipod touch (3rd gen) to get an app, but there was a problem with the layout, usually when you look at an app, it previews pictures below the information, when i opened the app store, and clicked on a random app, these pictures werent there, instead there were rectangles/ tables/ columns? below the information :/

i also found that when i clicked on the "free" button to install the app, it disappears and then nothing happens, i have tried reseting the ipod by clicking on the on/off button and the home button at the same time untill the apple logo shows up, ive tried connecting it to my pc and opening up itunes, ive tried turning my ipod on and off and ive also checked my internet connection which is working fine :/ this problem only occurred today, it was working fine yesterday

please help :s

p.s i can update existing apps using the app store on my ipod, it just wont let me install any new ones :/


iPod touch

Posted on Jun 28, 2012 10:04 AM

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Posted on Jun 28, 2012 10:10 AM

Try restoring to factory settings. Connect to iTunes, click on your iPod under the DEVICES section, click Restore. When asked, click Set up as New iPod.


I had this same problem the other day. The Apple Store said that if a restore doesn't fix it, then their solution is to replace the iPod. They have seen this issue before but it doesn't seem to be curable by software fixes. It usually happens on older devices.

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Question marked as Best reply

Jun 28, 2012 10:10 AM in response to SumanAli

Try restoring to factory settings. Connect to iTunes, click on your iPod under the DEVICES section, click Restore. When asked, click Set up as New iPod.


I had this same problem the other day. The Apple Store said that if a restore doesn't fix it, then their solution is to replace the iPod. They have seen this issue before but it doesn't seem to be curable by software fixes. It usually happens on older devices.

problem with app store on ipod touch 3rd generation?

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