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Registering Serial for 2nd hand Macbook Air

Hi all,


I tried registering my 2008 Macbook Air. It says that

"According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID? ."


I was given the Macbook Air (2008) model by my dad who has upgraded to a newer Macbook Air model.


Can anyone please help me?


Scuzz

MacBook Air, Mac OS X (10.6.8)

Posted on Jun 28, 2012 4:22 PM

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Posted on Jun 28, 2012 5:54 PM

You really only need to register it for warranty purposes (which, in this case, would no longer be in force). I've found that when I sell Macs and call Apple to inform them, Apple never changes the records (even if they've covered by Applecare). I still have some Macs showing I haven't owned for several years. So, even if your dad called up, it may not result in them changing the record to your AppleID.


So, if you want to pursue it, I'd suggest having your dad calling them up. If you decide not to, simply don't register it.

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Question marked as Best reply

Jun 28, 2012 5:54 PM in response to ScuzZ

You really only need to register it for warranty purposes (which, in this case, would no longer be in force). I've found that when I sell Macs and call Apple to inform them, Apple never changes the records (even if they've covered by Applecare). I still have some Macs showing I haven't owned for several years. So, even if your dad called up, it may not result in them changing the record to your AppleID.


So, if you want to pursue it, I'd suggest having your dad calling them up. If you decide not to, simply don't register it.

Jun 29, 2012 7:37 AM in response to babowa

It might still be necessary to have some semblance of proof of purchase.


I have an iPod (personalized and purchased from the Apple Store) that I tried to register but it woudn't let me, saying "this serial number is registered to another Apple ID." The nearest I can figure is that someone must have mistyped the serial number of another iPod when registering it.


I never resolved that problem, but it never needed service so it's a moot issue. Still, it would be nice to have had it appear in My Support Profile.

Nov 19, 2012 9:52 AM in response to ScuzZ

On Apple support site where you register a product there is also a check box to unregister a product. I have the same problem. I purchased a used iMac and do not know original owner so i cannot contact them to unregister the product. like you i would like to see my Mac listed under "my products" weather its covered under warrenty or not.

Registering Serial for 2nd hand Macbook Air

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