1 Reply Latest reply: Jun 29, 2012 6:01 AM by planb77
JefWilson Level 1 Level 1

   Help, wile my IPod 30 gig generation 5 was charging windows updated and rebooted.  It is Windows formatted.  Now the IPod does not show up in any way on any of 3 computers running Windows 7 Ultimate, Windows 7 Home Ed., or Windows XP sp 3. I have tried all the tips that could be found, different cords, computers, stopping and starting every thing. even completely removing all apple applications. Then doing a complete reinstall all to no avail.  The IPod charges and plays the songs that are on it ok. It just will not show up as a device any place on these windows machines. I can not access it from ITunes, Wiondows, sync it, change any of the music on it, or even format it.

IPOD gen 5, Windows 7
  • planb77 Level 7 Level 7

    That signals a problem with your iPod itself, most likely with the dock connector. Have you check this port for any signs of debris or damage to the pins that could be preventing a full connection with your PC?


    When you do connect the iPod, does anything appear on the iPod's LCD display?