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All replies
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Helpful answers
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Jan 23, 2016 4:01 PM in response to Chengtai2by reichman2,For me I had to use the following directory (PC):
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
When Apple updates iTunes they must have changed the directiory, but that would make sense because @Chengtai2 posted this in June 2015!
It worked!
I currently run Windows 10 if you want to know.
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Jan 28, 2016 12:59 PM in response to piglitloverby Ebnflo,For those of you that couldn't get Chengtai2's suggestion to work, try this link; http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows
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Feb 11, 2016 12:23 PM in response to piglitloverby FrankkoRokks,This actually works I've just done it,
go to here and get the drivers you need download them to your pc and unzip them in a folder that you can find again i.e. on your desktop
http://www.driverscape.com/download/apple-mobile-device-usb-driver
then control panel / devices and printers - you'll see "unspecified" iphone/ipod/ipad at the bottom of the page
right click this device - properties - then the hardware tab - and choose the properties button bottom right
this opens another box - choose change settings - this opens another box - go to the driver tab
choose update driver box - then browse my computer
now navigate to the folder where you unzipped the drivers - click next
thats them now installed and your devise should now be in itunes
Took me hours to work this out - please try it - it does work
Thanks
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Feb 13, 2016 2:19 PM in response to Chengtai2by suzziQ29,Thanks SO MUCH Chengtai2 - I have been looking everywhere for how to fix this & now it works. :-)
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Feb 18, 2016 5:21 AM in response to Chengtai2by JHalve,Thanks, it did the trick and all works fine again.
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Feb 20, 2016 9:05 AM in response to Ebnfloby chipfrommaryland,Hello. I just installed Windows 10 Pro today. Yesterday I could sync my iPhone with Outlook using iTunes, but not today. I've tried following what the helpful people on this forum have written, but here is where I am stuck. I've already uninstalled and reinstalled iTunes twice. The Update Driver box is grayed out. Thanks.
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Feb 24, 2016 4:23 PM in response to Chengtai2by lulaxyz,Worked like a charm !!! Apple shoud write an article with your tip, my friend !! Or inform their support guys about it. They are clueless
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Feb 28, 2016 12:25 PM in response to Chengtai2by MEFROMCOW,THANKS YOU SO MUCHHHHH!!!!!
I was lookinf a while and i was really despered !
thanks a lot!!!!!
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Mar 1, 2016 12:13 PM in response to Chengtai2by Mydestinyisheaven,Thank you so much. Ive been trying to figure this out for weeks. Both windows support and apple support kept saying to contact eachother... Great job.
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Mar 5, 2016 3:50 PM in response to Chengtai2by Sekkaa,i did this step but it still wouldn`t run as usb?!
please i need your support
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Mar 10, 2016 7:42 AM in response to Ebnfloby cruisery,Thank you very much for this. I have not been able to connect to my devices except for WIFI for about 4 months. I don't know how I lost the driver, but this link did the trick to correct my situation. Thank you again.
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Mar 13, 2016 11:00 AM in response to Chengtai2by AG136,This was really helpful! Thank you very much!
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Mar 14, 2016 12:38 PM in response to Chengtai2by daleenvz,Thank you, Chengtai2
This helped me.
Regards
Daleen
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Mar 17, 2016 7:42 AM in response to chipfrommarylandby DouglasInNC,Replying to: chipfrommaryland who sees the 6/21/2006 device driver, but Windows claims this is "up to date." I see the same problem, and Windows file explorer recognizes my iPod (old iPod), but iTunes does not seem to recognize it. I fail to see how a 10 year old driver is "up to date" either.
