2 Replies Latest reply: Jun 30, 2012 1:40 AM by thisguy.
thisguy. Level 1 Level 1 (0 points)

Hi everyone..

 

im having troubles using Airplay on my mac.. i connect my mac to the internet and home network using an ethernet connection to my router (non apple branded router) .. my apple tv 2  is connected to my home wifi network from the same router.. when i first set up my apple tv.. i was able to see the Airplay icon on itunes and it would let me Airplay media from my mac to my apple tv.. however.. it disconnects after a little while.. same thing with viewing my itunes library from apple tv.. i was able to detect my shared library from the apple tv.. i was able to play some media but then it disconnected after some time.. but now.. the Airplay icon doesnt show up in itunes anymore.. and i cant see my shared library from my apple tv neither.. ive looked around for a solution and followed the tip to turn the ipv6 off.. it worked for some time but now the problem is back..

 

i know the obvious solution is to connect my mac to the same wireless network as my apple tv.. but i would like to keep it connected through ethernet..

 

Mac OS X Lion 10.7.4

 

Apple TV 2 software version 4.4.4

 

Thanks in advance


AppleTV 2, iOS 4.3.3, fddfd
  • Winston Churchill Level 10 Level 10 (86,535 points)

    thisguy. wrote:

     

    ......i know the obvious solution is to connect my mac to the same wireless network as my apple tv.. but i would like to keep it connected through ethernet.........

    I wouldn't say that was the obvious answer at all, my Mac is connected by ethernet and 6 of my 7 Apple TV's are connected by wifi, I haven't had any of your problems. The problem is most likely on your network.

     

    Intermittent problems

     

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

     

     

    Consistent Problems

     

    A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.

     

    Make sure your router/computer allows access over the following ports

     

    Port

    Type

    Protocol

    Used By

    80

    TCP

    HTTP

    AirPlay

    443

    TCP

    HTTPS

    AirPlay

    554

    TCP/UDP

    RTSP

    AirPlay

    3689

    TCP

    DAAP

    iTunes/AirPlay

    5297

    TCP

    -

    Bonjour

    5289

    TCP/UDP

    -

    Bonjour

    5353

    TCP/UDP

    MDNS

    Bonjour/AirPlay

    49159

    UDP

    MDNS (Win)

    Bonjour/AirPlay

    49163

    UDP

    MDNS (Win)

    Bonjour/AirPlay

     

    Refer to your router manual/manufacturer for any settings that are specific to that model.

     

    Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.

     

    If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

  • thisguy. Level 1 Level 1 (0 points)

    i didn't know that the former prime minister was so techie...hehe..

     

    thank you kind sir.. i will try your suggestions and ill let you know if they work..