2 Replies Latest reply: Jun 29, 2012 5:14 AM by zoeywithay
zoeywithay Level 1 (0 points)

I recently took my iPhone 4s, which was unlocked by the carrier, to the Apple store as it had some microphone issues.


They gave me a replacement iPhone and went home thinking it would be unlocked anyway as it was from the Apple store... once I got home I wanted to make sure it was unlocked so I put in alternative sim card but it told be the sim card wasn't the correct one.


I've tried everything I possibly can to try to get it to work but it just refuses any sim apart from the one that was in my phone when I took it to be replaced.


So basically, my question is, will Apple be able to tell that my phone that I got replaced was unlocked by the carrier? If so will they be able to unlock the new handset or give me an unlocked one?


Thanks guys!

iPhone 4S, iOS 5.1.1